Each one of us brings something different to Vistra, working as one team to deliver the right solution.That’s why our clients choose to work with us – the power of our combined skills makes us unstoppable.Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values:Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.
At Vistra, we believe our clients’ businesses and people can make a difference in the world. That’s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders — by doing what we do best: reducing risk and enhancing efficiency.
We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:
Governance, Risk and Compliance Advisory and Transaction Support Finance, Accounting and Administration
We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills — to seize your opportunity and help make a difference in the world.
You can also check out our LinkedIn Life page and our About us page to get a sense of Vistra’s culture and our values.
So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.
Our opportunity for you:
Vistra UK is recruiting an Associate, Global Services to provide support to the Managers and Senior Managers to ensure client services are administered in an accurate and timely manner whilst maintaining high levels of client satisfaction.
The Global Services team manages and facilitates the international expansion of our clients globally. They provide a single point of accountability across the Vistra Group for the client relationship and service delivery. Our teams help manage our client's journey as they move into new markets, proactively identifying issues and developing client driven solutions.
Key Responsibilities:Effective communications with clients, consultants and local service providers in line with Vistra processes to enable maintain client satisfaction levels and optimum delivery cycle times. Accurate completion and maintenance of Vistra’s finance and billing schedules Ownership of status reports on delivery of assigned tasks / portfolio reviews Partner with internal/ external stakeholders to achieve best service for client for ad hoc projects and client deliverables Dealing with client queries (verbal and written), with support as appropriate in line with service level agreements to ensure timely client delivery Supporting of KYC process Supporting of client onboarding and expansion into new jurisdictions across various services lines Maintain up to date country catalogues and Working collaboratively with senior managers to draft client agreements and statements of work for expanding customers.
Attributes/ Technical Skills:Good all-round experience with Microsoft Office packages Self-confident, with excellent communication and client management skills Ability to work independently and as part of a team Ability to establish and develop relationships with both internal and external stakeholders Ability to work to deadlines and to prioritize own workloads Accuracy and attention to detail is important Able to manage multiple tasks daily
Relevant Experience:Financial services knowledge would be an advantage Basic understanding of accounting would be an advantage
Education and Professional Qualification:Educated to degree standard, or qualified by experience - Finance and Accounting, Business, or similar
Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It’s the same to you.
Make a difference — seize your world of opportunity with Vistra!
LET’S GROW TOGETHER.
Bring Your Whole Self to Work
We’re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.