Business Change Manager- South West

Please note that the office base location for this role is Bristol however there is flexibility for the successful candidate to be based in Devon, Somerset, Gloucestershire, Dorset or Wiltshire & Bristol.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview of the job

To provide management support to the Heads of Business Strategy & Change within the Regional and Functional Operating Units.

Under the guidance and direction of the Head of BSC, to manage and coordinate the Regional/Functional BSC Teams to support the delivery of a high-quality service covering diverse functional areas of activity such as Estates, Facilities Management, ICT, continuous improvement, local and national change projects.

To represent the Head of BSC at regional/functional Senior PS and HMPPS meetings.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Post holders will report to the Head of Business Strategy & Change and will manage Business Change Officers (PS Band 4) and Project Officers (PS Band 3) within the regional/functional teams which may be dispersed across the regional/functions.

The posts will be based within their regions and HQ based.

Summary

The role sits within the Business Strategy & Change Directorate with responsibility for managing regional/functional BSC teams. At the direction of the Head of BSC the post holder will delivery on annual objectives from within the BSC and regional/functional Delivery Plans.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

· Support the delivery of change across the Probation System, working with the Head of BSC and regional/functional teams to implement change initiatives.

· Deliver on Divisional change plans and communicate them effectively within the region/function including delivering staff engagement activities.

· Mobilise BSC teams – even where these are virtual project teams, and ensure that they are effectively managed.

· In the absence of the Head of BSC to deliver advice and guidance to regional/ functional Senior Leadership Teams across the diverse range of BSC responsibilities.

· On behalf of the Head of BSC conduct initial consultations and negotiations with CRCs/Probation Delivery Partners concerning Colocation Agreements, Contract Novation, etc.

· Manage competing demands within regional/functional area of responsibility.

· Manage resources effectively.

· Collate, analyse and interpret data, using insights gained to write regional/ functional/national reports for senior audiences.

· Deliver regional/functional/national presentations as directed by the Head of BSC.

· Managing change projects, some previous examples of projects are:

o Providing PS business expertise to FITS (and other national programmes) who are implementing change across the MoJ.

o Delivery of an information management programme which is designed to increase the maturity of information management practices within the PS.

o Supporting the delivery of the Standard Operating Platform into the PS this autumn.

o Delivering the ICT elements of the E3 programme.

· Undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals, chair grievance and other hearings.

· Deputise for the Head of BSC as required in the regional/functional and national meetings and areas of activity.

· Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.

· Work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

· Making Effective Decisions

· Changing and Improving

· Developing Self and Others

· Delivering at Pace

· Managing a Quality Service

Ability

· Ability to react to new and changing priorities and demands through taking an analytical, reflective and creative approach to problem solving.

Experience

Essential

· Must have experience of working within complex organisations including within a probation environment.

· Experience of implementing quality assurance frameworks and continuous improvement strategies.

· The post holder will need to have been involved in large scale complex change initiatives within large unionised organisations.

· The post holder will require high levels of resilience.

· Must have highly developed ICT skills across the full range of Microsoft Office applications.

Desirable

· 3-5 years supervisory/managerial experience within a relevant functional discipline e.g. HR, Finance, Programme & Project Management, Estates & FM, ICT, Change Management, Contract Management, Trade Union Relations, Process Management, etc.

Technical

Desirable

· Level 5 Degree/Diploma in Probation Practice or equivalent professional qualification.

· Project Management Qualification.