Change Specialist

REQ ID: 112622 JOB TITLE: Change Specialist SALARY: £44,100 - £53,000 POSTING END DATE: 28/02/23 LOCATION: Gaydon

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

WHAT TO EXPECT

Procurement Transformation & Operations works closely with the business to identify, scope and lead improvement and transformation projects across Procurement. The improvements range from addressing mandatory and business continuity capabilities, to introducing game changing ways of working enabled by technology, people and processes, in line with Procurement and Jaguar Land Rover strategy.

The Change Management role is responsible for leading and delivering the integrated change management strategy, approach and plan, including communications and updates to cross-functional leadership and external stakeholders to support the Procurement requirements within the Integrated ERP Project.

The Change Manager liaises with stakeholders and change champions across the business to ensure alignment on key messaging, co-ordinating the Communications, Training and Adoption Leads during delivery and collating feedback on lessons learned and inputting into future strategies.

WHAT YOU WILL NEED

You will need to identify and manage anticipated resistance and maximise engagement of key stakeholders using change management techniques and tools. Gain commitment and involvement of senior and line management and those affected by the change using influence and interactions to advocate adoption of the change. You will conduct impact analysis, assess change readiness and apply risk mitigation techniques to maximise likelihood of successful and sustainable implementation of change.

Carry out mapping activity and identifying gaps between current and future state business processes. Ensure you maintain lessons learnt from change interventions and share key lessons with Procurement Digital change practitioners as appropriate.

Be competent in the development of dynamic communication strategy, ensuring alignment into the Digital-first approach, enabling stakeholder groups to be effective through various mediums through the change lifecycle. Be able to prepare communications plans – creation, development, delivery and management of communications, ensuring all project communications are managed consistently in-line with the GP Digital messaging approach.

You will measure effectiveness of change and communication activities, adjusting approach where required. Provide change management inputs & updates to the Programme Manager as required. In addition to this undertake any other work as directed by their line manager in connection with their job as may be requested .

Knowledge, skills and experience

Essential:

Proven experience of successfully delivering a major Change Programme or Project

A broad experience in change management and project management

Experience with large-scale organisational transformational change

Exceptional customer service skills and abilities along with the ability to work under pressure

Experience of working in a high performing matrix environment within a complex large organisation

A solid understanding supported with proven demonstrable experience of managing people effectively through change and the change process

Experience and knowledge of change management principles, methodologies and tools and how to apply these in practice

Operational experience of using Project Management methodologies, approaches, tools and techniques

Excellent interpersonal, oral and written communication skills with the ability to effectively interact with customers, associates and at all levels of management and appropriately manage stakeholder expectations

Experience in SharePoint and MS Office skills, particularly Excel and PowerPoint

Desirable:

A recognised and accredited Change management qualification

Experience of process mapping / process improvement

Experience of Jira and Confluence

Relevant degree or equivalent experience preferred

Knowledge of Jaguar Land Rover Purchasing systems and processes

Experience in working with SAP

SO WHY US?

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

Jaguar Land Rover is committed to equal opportunity for all.