SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.
We are recruiting for a Client Coordinator to join our team in Cleckheaton
This will be an opportunity to work on projects with some of the world’s leading brands. working within a client facing environment.
Ideally you will have a strong administration and organisational skills, previous work in a position where you were required to have an excellent attention to detail coupled with strong telephone skills are of particular interest.
This is position is focused on client services and client support and can be worked on a hybrid basis or full time in the office
You will be working with a client where you will provide a unique service, you will be part of the client services team who are responsible for the communication of technical information from the clients. Full training will be given.
Responsibilities will include but not be limited to:Liaising daily with the Product Launch and Change team. Interacting with the Artwork Production and QC team The entering of client information into the Product Lifestyle Management system Communicating job progress and answering customer queries by telephone, email. Interpreting results/reports and taking appropriate actions, liaising with staff and clients. Producing electronic certificates, reports and invoices in an accurate and timely manner. Contributing to credit control activities as required Liaise with and support the Global sales and marketing managers as required. Booking in and sending out of samples Participation in team meetings and following through actions/projects Contributing to the upkeep and improvement of office processes and procedures
Enjoy working as part of a team
Ability to communicate with staff, clients and at all levels
Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets.
Good literacy and numeracy skills as you will be producing reports and documents.
Work under pressure and to be able to determine and organise priorities, with minimal supervision.
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