Client Onboarding and Regulatory Services - KYC Associate

Job at Morgan Stanley in Glasgow, Glasgow City, G21

Client Onboarding and Regulatory Services - KYC Associate Job Number: 3194993Posting Date: Dec 17, 2021Primary Location: Europe, Middle East, Africa-United Kingdom-United Kingdom-GlasgowEducation Level: Bachelor's DegreeJob: OtherEmployment Type: Full TimeJob Level: Associate DescriptionMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets. Client Onboarding & Regulatory Services (CORS) is an Operations function within Institutional Securities Group Product Operations (ISGPO) and is responsible for regulatory client onboarding, refresh and screening. KYC Regulatory Refresh is the CORS team that supports the ongoing review of clients by performing regulatory due diligence and collecting data and documents required to satisfy KYC/AML requirements in multiple jurisdictions globally. The Refresh team is responsible for managing the refresh program across global jurisdictions. The team partners closely with Global Financial Crimes, Legal and Compliance, internal/external stakeholders to contribute to the success of the refresh program. Morgan Stanley is seeking KYC Quality Control Analyst/Associate for Refresh team in Glasgow. Responsibilities: - Quality Control team members are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation - Perform quality control on all KYC refresh case files before moving them to the next stage in the refresh lifecycle - Able to escalate appropriately any risks identified during the documentation quality review process - Provide support to the QA Lead to identify and summarize review objectives, purpose and scope - Partnering with the KYC production team to collect required documents and associated information to meet all regulatory and internal polices - Ensure QA targets and deadlines are met to keep the overall refresh process on track and completed by the required due date - Ensuring that the results of the QA reviews are communicated to the appropriate parties, tracked and addressed in a timely manner - Act as a primary contact on required AML/ KYC documents and process - Ensure all role related training is completed in a timely manner and continuing education, as directed - Manage and facilitate client due diligence, including coordinating the participation of MS stakeholders who have KYC responsibilities - Discuss and escalate with QA Lead and Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues - Escalate client issues in a timely and effective manner- troubleshoot cases and collaborate on solutions QualificationsQualifications:- Previous experience working in an AML/KYC role preferred- Strong written and oral communication skills, able to influence internal and external stakeholders- Strong attention to detail and dedication to meeting and maintaining high quality standards- Strong analytical, prioritization and organizational skills- Strong risk and controls awareness- Ability to work under pressure and to fixed deadlines- Strong ability to meet quality and performance metrics agreed under QA service level agreements- Confident to challenge the status quo and ask questions- Capacity to think laterally and convey an understanding of the bigger picture- Maintains a sense of urgency and ability to prioritize/multi-task- Strong client focus and ability to partner with various internal groups and client coverage- Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals- Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions- Ability to work under pressure and to fixed deadlines- Proficient user of Excel and other MS office toolsMorgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.Learn more about our culture and the opportunities for professional growth at Morgan Stanley in Glasgow on our LinkedIn page and Youtube channel.https://youtu.be/Ue0vNEImMyEBuild a career with impact. Apply today.Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees.#LI-PW1

ID 35108 Sectors:
in Glasgow, Glasgow City, Scotland, G21

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