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Job at The Ministry of Justice in Lowestoft, Suffolk
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830 jobs at The Ministry of Justice

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Community Payback Supervisor - East of England

Job at The Ministry of Justice in Lowestoft, Suffolk

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Please note we have vacancies within Norfolk, Suffolk, North and South Essex as well as Northamptonshire and Cambridgeshire. Should you be successful you will work across various locations on Community payback projects within one of these areas. This role does require frequent weekend working, this is paid at a higher rate. Due to the nature of the work you will be required to drive a mini bus therefore a driver’s licence is essential however it is not essential this is a D1 licence.

About the Recruitment Process

To apply to this role you will be required to complete a short application form. Once applications close you will be required to sit the Civil Service Judgment test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours. You will be sent the link to complete this once applications have closed.

The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.

If you are successful in passing this stage, you will then receive an invitation to attend an interview, with guidance on how best to prepare for an interview provided in the invitation.

You can find out more about the CSJT and complete a practice test now here.

If you would like more information relating to reasonable adjustments and the CSJT, please see more details here. You can also watch a short a video here.

If you are successful in passing the CSJT you will be invited to interview.

Please note that there will be a short window of 2 working days to discuss and agree any adjustments for the online test, following the job advert closing.

Overview of the job

This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability. This will include working alongside people to demonstrate good practice as necessary.


The post holder will work on varied projects that involve practical tasks that should be seen by the public to be a credible punishment providing reparation to the community. The post holder will exercise appropriate authority to maintain discipline and good behaviour within working groups, alerting the relevant staff to any infringement of discipline or behaviour.

The post holder will contribute towards the rehabilitative potential of the sentence and will support some service users to gain employment skills through a positive work experience with the opportunity to gain vocational or skills-based training.

Staff are expected to contribute towards review and evaluation of all aspects of service delivery and to contribute towards a culture of continuous improvement.

Post holders may be required to undertake weekend working as part of their normal pattern of working. The work may involve working alongside volunteers or staff from partner organisations.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Conduct Pre-Placement Unpaid Work Induction sessions.Conduct a start of the day ‘tool box’ talk to ensure all service users understand the task at hand and safe working practice and motivate and support service users to complete their Order.Follow work directions within the project placement file.Ensure Health & Safety procedures are followed, alerting the relevant staff to any risk, ensuring that any associated paperwork is completed accurately and on time as required, including contributing to the review of placement risk assessments.Ensure that appropriate tools, equipment and supplies are available in accordance with local procedure and that instructions for safe use are followed by service users.Conduct a dynamic risk assessment to ensure all hazards are noted and managed.Use pro-social and other motivational techniques to ensure that service users complete the work assigned in a disciplined and well-behaved manner.Monitor the attendance of service users allocated to agency placements and promote successful completions.Maintain all service users’ records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner.Work towards accreditation as a workplace assessor or deliver training assessments for selected service users within the supervised work group to provide enhanced learning opportunities.Contribute towards promoting Community Payback with colleagues, external agencies, Sentencers and the public.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/ confidential nature of the information handled whilst working in this position.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


Managing a Quality ServiceWorking TogetherCommunicating and Influencing


Evidence of commitment to team workEffective inter-personal skills with the ability to supervise people constructively while maintaining authorityEvidence of problem-solving within a workplace or similar environmentKnowledge of safety at work, public protection and risk of harm in all aspects of workDriving Licence – Category D1 Minibus

Technical requirements

Basic knowledge of First Aid and willingness to undertake further trainingTo attain IOSH L3 or equivalent and a willingness to attend further trainingDriving LicenceWilling to achieve and maintain L3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent


Ability to model pro-social attitudes and behaviour to service usersGood written communication skills

ID 75925 Sectors:
in Lowestoft, Suffolk, England
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Community Payback Supervisor £23,174 - £28,200 per year in Newcastle upon Tyne, Tyne and Wear
Community Payback Supervisor - London £23,174 - £28,200 per year in Greater London
Community Payback Supervisor - South Central £23,174 - £28,200 per year in Bicester, Oxfordshire
Sessional Group Supervisor - Scunthorpe £23,174 - £28,200 per year in Scunthorpe, North Lincolnshire
Sessional Group Supervisor - Hull £23,174 - £28,200 per year in Hull
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