County Court Bailiff

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Her Majesty’s Courts and Tribunals Service

Directorate: London Region

Job Title: County Court Bailiff (2 posts available)

Location: Clerkenwell & Shoreditch / Edmonton County Courts

Duration: Permanent

Pay Span or equivalent: AO

Salary: London (within M25): £23,718 - £24,312

This position is available for external applicants as well as existing civil servants on level transfer or promotion.

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis.

The Role

Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.

This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on a regular and/or ad hoc basis at other local HMCTS offices.

Due to the nature of the work, there is no set working pattern, but you may be required to work some evenings and Saturday mornings as part of your working week.

Postholders must hold a full UK Driving Licence and have access to a private vehicle for use at work. The nature of the bailiff role means that candidates must possess a valid entitlement to drive unsupervised in the UK, at the point of commencement of their duties. Remuneration will be applied in line with organisational policies.

Please note this role necessitates accessing buildings that require CTC Level security vetting. Appointed candidate/s will be required to undergo these checks after appointment.

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

Face-to-face roles in HMCTS for example a court usherContact Centre roles in HMCTS for example call centre advisersProcessing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Key Responsibilities

Duties may include:

Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.Completing related paperwork and accurately receipting monies received.Serving committal orders/warrants.Serving Court documents personally.Inputting data and responding to e-mails.Conveying prisoners to Court and attending in court when required.General administrative dutiesProcessing of cash payments with regard to propriety and security of monies.Dealing with queries in person, by post and over the telephone.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Essential Skills and Experience

We’re looking for a highly motivated candidates who meet the following essential criteria:

Excellent interpersonal skills, enjoy interacting with colleagues, members of the public and external stakeholders;Are flexible, adaptable and creative in solving problems and dealing with change;Are able to successfully perform a range of multi-skilled duties;Have a strong sense of personal ethics and integrity;Are able to confidently manage potentially difficult and challenging situations;Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team;Have leadership potential or demonstrated leadership ability;Think in an objective and analytical manner;Are robust at enforcing UK law whilst maintaining professionalism and sensitivity.

Application Process:

To apply for this position please complete the online application form, ensuring you provide 250-word statements against the following:

Statement of Suitability:

Provide a 250-word Statement of Suitability outlining the personal skills, experience, strengths and behaviours you could bring to HMCTS. Please refer to the Key Responsibilities and Essential Skills & Criteria

Experience:

Provide a 250-word example describing a time when you have remained calm under pressure when dealing with a challenging customer, colleague or situation

Success Profile Behaviour (Level 1) – Working Together:

Provide an example of where you have formed effective partnerships and relationships with people, both internally and externally, from a range of diverse backgrounds, sharing information, resources and support

If selected for interview, please note these may be required to be conducted via video conference. At interview stage you will be also tested, via verbal questions, against the following:

3x Success Profile Behaviour (Level 1)

Working Together / Communicating and Influencing / Delivering at Pace

Experience (via verbal questions)2x Success Profile Strengths

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:

https://www.gov.uk/government/publications/success-profiles

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Location

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc or regular basis at other local HMCTS sites / courts. Where applicable, associated travel cost / time will be applied in line with organisational policies.