Customer Service Settlements Administrator

Review: Opportunity in Metering and Settlements with SSE Energy Solutions

This role within SSE Energy Solutions presents an exciting opportunity for individuals looking to make a significant impact in the evolving energy sector. Focused on the critical area of metering and settlements, this position offers a chance to contribute to a forward-thinking company committed to a net-zero future.

Advantages for Potential Candidates:

• Career Growth in a Dynamic Industry: SSE Energy Solutions is at the forefront of the net-zero transition, investing heavily in renewable energy infrastructure. This role provides direct exposure to this growth sector, offering valuable experience and potential for career advancement.
• Impactful Work: You'll be instrumental in managing settlements exceptions, analysing crucial datasets, and supporting the transition to MHHS settlements. This means your contributions will directly influence business performance and the smooth operation of energy services.
• Comprehensive Benefits Package: SSE offers a robust benefits package designed to support your financial wellbeing, personal health, and family needs. This includes discounts on healthcare and gym memberships, a free online GP, counselling services, interest-free loans for technology and transport, and generous family entitlements.
• Flexible Working: With flexible first options available, SSE demonstrates a commitment to work-life balance, allowing you to tailor your working arrangements where possible.
• Professional Development: While knowledge of settlements or metering processes is beneficial, SSE explicitly states that training will be provided. This indicates a supportive environment for learning and upskilling, making the role accessible to those eager to develop their expertise.

Key Considerations for Your Career Path:

• Essential Skillset: Candidates will find this role particularly rewarding if they possess a foundational understanding of the energy market, specifically electricity, gas, smart metering, and operational settlements. Familiarity with industry regulations like Elexon and Xoserve, as well as metering industry flows, will be highly advantageous.
• Data Analysis and Problem-Solving: The core of this role involves identifying, analysing, and resolving exceptions within settlements data. Strong data analysis and reporting skills are therefore paramount. If you enjoy delving into datasets to uncover insights and drive solutions, this position will align well with your strengths.
• Project and Programme Experience: Experience in a project or programme environment is considered beneficial, suggesting that collaboration and the ability to manage tasks within broader initiatives will be key to success.
• Adaptability for MHHS Transition: A significant aspect of the role involves supporting the transition to MHHS settlements. Candidates should be prepared to engage with data cleansing activities and meter data collection initiatives, demonstrating adaptability and a willingness to embrace new processes.
• Location Options: The role is based in Reading, Perth, or Cardiff, offering geographical flexibility for candidates.

This position offers a compelling opportunity for individuals seeking to build a career in the vital energy sector. By contributing to SSE's mission of powering the net-zero transition, you'll gain invaluable experience in a company that values its people and the environment.