We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Important salary details:
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).
HMCTS run a Merit List, where candidates who are unsuccessful at interview, by only a few points, can be offered other roles, at the same band, for up to 12 months!
So, it is always a good idea to apply for a role, and try as best as you can at interview, as you never know what future opportunities it may open! You will be able to view your status via the application screen. If you have been added to the Merit List, your status will show either Merit or Reserve list.
As Project Support Officer, you will be responsible for a diverse range of duties supporting the team and, ultimately, the delivery of the Project(s). You will provide a planning, analysis and reporting function, designing and developing robust tools and processes which will help to inform strategic and tactical decisions on a daily basis, including resource planning across the team.
Key Responsibilities:Planning and scheduling – Develop and maintain appropriate systems to enable effective planning and scheduling.Monitoring and reporting – Support in maintaining project controls and in producing project reports.Admin – Responsible for project file management systems and adherence ensuring robust version control and data security application. You will organise key project meetings, and provide secretariat support where needed.Stakeholder Management– support the development and maintenance of a stakeholder log for internal and external stakeholders. Act as the focal point for project responses to external requests for information.
Skills & Experience:Experience in using the Microsoft office suite (specifically Excel, Word, Outlook, PowerPoint, Teams, SharePoint etc.) A strong communicator, able to communicate messages clearly to a range of audiences at all levels – both verbally and in writing Strong planning skills and ability to prioritise work The ability to build productive working relationships quickly and to build confidence with the programme and projects Experience of successfully supporting projects and working with multi-disciplinary teams to deliver results within fixed timeframes with limited resource Experience of organising teams, establishing processes and working to deadlines
Essential Criteria:Experience of working with senior managers/project managers for the successful delivery of a project or workstream An understanding of basic project management functions and methodology Excellent stakeholder engagement skills Experience of managing teams and stakeholders to set priorities, goals, objectives and timescales
Desirable Criteria:PRINCE2 Project Management qualificationPrevious experience of working in a large digital organisationExperience of project management of small projects
The following areas of Success Profiles will be used to assess and score your application during the sift, and interview.Experience – As demonstrated in your CV, statement of suitability, and application formBehaviours – We will be using the 3 behaviours below.
Key Civil Service behaviours:
You will be required to provide evidence of the following key behaviours at Level 3.
Communicating and Influencing
· Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.
· Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness.
· Ensure communication has a clear purpose and takes into account people’s individual needs.
· Share information as appropriate and check understanding.
· Show positivity and enthusiasm towards work, encouraging others to do the same.
· Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
Managing a Quality Service
· Develop, implement, maintain and review systems and services to ensure delivery of professional excellence.
· Work with stakeholders to set priorities, objectives and timescales.
· Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money.
· Identify risks and resolve issues efficiently.
· Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements.
· Establish ways to find and respond to feedback from customers about the services provided.
· Encourage joined up team work within own team and across other groups.
· Establish professional relationships with a range of stakeholders.
· Collaborate with these to share information, resources and support.
· Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another.
· Put in place support for the wellbeing of individuals within the team, including consideration of your own needs.
· Make it clear to all team members that bullying, harassment and discrimination are unacceptable.
· Actively seek and consider input of people from diverse backgrounds and perspectives.