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Job at Matthews International in Hyde, Greater Manchester, SK14
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Field Service Technician

Job at Matthews International in Hyde, Greater Manchester, SK14

POSITION SUMMARY

We are recruiting for a Field Service Technician to work in a busy service environment who can be a good team player with a good work ethic.

Responsible for the effective service and maintenance of a range of waste incineration, human cremation, and pet cremation equipment. Installations can range from a simple, small scale incineration unit featuring diesel fuelled package burners and relay logic control panel, to large scale fully automated systems utilising natural gas fuelled burners, a range of electro-mechanical components, hydraulics, pneumatics, and PLC based control systems

JOB RESPONSIBILITIES
Carry out routine service requirements and site visits as required and scheduled by the company Carry out proactive maintenance to all aspects of the installation. Respond to emergency callouts to fault find and effect reactive maintenance tasks to bring the installation back to full operation efficiently. Carry out upgrade works as required to ensure installations remain in full operational condition and in line with current technology/legislation etc. Liaise with stores department to ensure all requirements for each particular job are available for the scheduled visit. Ensure that all clients are actively informed of work progression, as required, communicate with clients to build relationships and their confidence in the business Complete all documentation required to evidence the visit and liaise with Service Management to ensure that clients are appropriately charged for work undertaken Look for new sales opportunities and liaise with wider business to ensure we are positioned correctly to exploit such opportunities Due to the nature of some of the projects the applicant must have a flexible approach to work requirements and hours of work Recommends repairs, replacement and other solutions Maintains equipment inventory, tool kits, repair parts and company vehicle. Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS

• Associates degree and/or certification/apprenticeship in technical, mechanical, electrical technology or engineering, computer science or related field • 4+ years of previous experience; or equivalent combination of field service covering similar equipment three key disciplines being electrical, mechanical and combustion engineering.

Routine travel either locally, nationally, and/or internationally may be required

• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications • Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills • Strong verbal and written communication skills (including analysis, interpretation, & reasoning) • Basic understanding and application of mathematical concepts • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment • Ability to work with and influence peers and management • Self-motivated with critical attention to detail, deadlines and reporting • Ability to read and understand electrical drawing schematics • Valid Driver’s License • Understanding of electrical principles • Understanding of motor control • Possess a mechanical aptitude; ability to use a large variety of hand tools and basic knowledge of power tools, forklifts, welding equipment, and cutting torch • Ability to work overtime as necessary

ADDITIONAL QUALIFICATIONS
Ideally qualified to C&G, ONC or HNC level. Gas safe qualification required
PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see. • Regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. • Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals. • The noise level in the work environment may be high. *Reasonable accommodations may be made to enable individuals to perform the essential functions.

ID 46600 Sectors:
in Hyde, Greater Manchester, England, SK14
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