Functional Process Specialist Manager

About Atos

Atos is a global leader in digital transformation with 112,000 employees and annual revenue of c. € 11 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

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The opportunity We have a number of exciting roles in a major FS&I project that will design a brand-new service for the pension providers NEST. The Functional Process Specialist Manager will work as part of the Operations Team to provide vital knowledge and input to the design, delivery and run of a major element of the business proposition. The role will both support the Finance, Payments & Tax Business Design Team and will post migration, become the BAU functional expert of the tools, applications and processes of the Finance, Payments and Tax Operation for Nest.

As part of the Programme, you will work in close collaboration with a cross-functional team including CX designers, Insight Analysts, Communications Specialists, Business Analysts, Technical Experts and client representatives to define the service. Using your functional processing knowledge, this presents a fantastic opportunity to help shape and be responsible for a critical component of the Atos/Nest Operational Model.

This is a hybrid type of role, the ideal candidate is expected to work 2 days from home and 3 days at the office located in Edinburgh. Flexible working arrangements will be available for the right candidate. Occasional travel is expected to customer and Atos sites UK wide.

Your day-to-day responsibilities will include Within the Programme:

Working closely with the client to lead on the definition of processes, procedures and policies and communicating the contexts of the settings in which these will be applied. Providing expertise to the design teams on the project to ensure the content is accurate in relation to Finance, Payments & Tax requirements. Resolving issues relevant to project deliverable(s) within your area of expertise. Providing design attestation of the Financial Solution by the programme. Being committed to the project and participating in the workshops. Providing input to and implementing user documentation and training material. Reviewing and providing attestation to the suitability of the solution as part of Model Office.

Within Business-As-Usual: Act as systems, functional and business process expert for Finance, Payments & Tax. Accountable for approving any changes to the systems and processes within the Finance, Payments and Tax model. Handle and investigate any performance related or Service Level Agreement issues with the functional or operations model. First Point of Contact (FPOC) as the voice of the business for batch. maintenance, monitoring or incident management. Instrumental in identifying continuous Improvement opportunities for the Nest Operating and Service model. Act as deputy to Head of Finance Operations when required.

Signs of success To be successful in this role, you’ll need a rich combination of experience, proven skills and personal attributes. See below to find out if you’re the person we’re looking for.

Skills we can’t do without: Demonstrable knowledge of Financial Product Accounting, Payment and Reconciliation Tools. Previous experience working in Life and Pensions and / or FS roles. Good oral and written communication, which is clear and suited to audience. Good PC skills including MS office and in particular MS excel. Ability to work on own initiative and be self-motivated. Accuracy in performing tasks. Standout colleague who demonstrates good collaboration across team. Good time management, planning and organisational skills, and ability to easily adapt to changing priorities. Ability to plan and work to tight deadlines without compromising accuracy. Positive & flexible attitude. Ability to influence colleagues and key stakeholders in a tactful manner. Client relationship management skills

Skills we’d like: Proven experience in analytical thinking and problem solving. Demonstrated experience of developing FS Product, General Ledger, Reconciliation and Payment Tools. Proven Business or Applications Architecture experience. Experience of working with offshore Financial Operations/Payment Processing Teams. Experience of Service Management in an Operations environment.

Getting to know B&PS Within Business & Platform Solutions (B&PS) division, our pinpoint focus is on understanding our clients’ business industries and technologies. Our platforms are a new business model which connects people and organisations in an interactive ecosystem, enabling our customers to maintain agility and flexibility. Now is a particularly exciting time to join, as Google has chosen to partner with us to open a new Artificial Intelligence Lab. This is a great reflection of the progress we’re making, and your role will play a significant part of our continued success. More reasons to join us:

In addition to joining a large and successful company such as Atos, you can also expect a fantastic range of benefits! These include: Attractive salary 25 days of Annual leave + an option to purchase more through our Flexible Benefits Flex benefits system – exciting opportunity to choose your own benefits. Retail discounts. Pension - matching contribution up to 10%. Private Medical Scheme. Life Assurance. Enrolment in our Share scheme - subject to scheme eligibility criteria. Unlimited opportunities to learn in our Training platforms.

What’s more, we really value our employees' progress and it’s a top priority to engage, encourage and help improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing our employees' careers.

Interested? Apply today!

Inclusivity We are devoted to making reasonable adjustments to the application process for people with disabilities.

Here at Atos, we want all our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute and feel that they are exactly where they belong.