Head of Management Information and Insights

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview of the Organisation:

Are you an experienced manager looking for a new challenge? Do you want to lead a team, and work for a great organisation where your data management skills and experience will be valued? You’ve come to the right place!

The Judicial Office is a small organisation (c200 people) which works in support of the Lord Chief Justice and Senior President of Tribunals. The team also supports and advises the advisory committees who carry out key functions in relation to the magistracy, on behalf of the Lord Chancellor.

More generally, the Judicial Office is a very collegiate place to work and there are opportunities to get involved in a range of things, be it by becoming a member of the Shadow Board, joining the Learning & Development Group or work-shadowing colleagues.

Summary of the role:

Reporting to the G6 Head of Judicial HR Operations this is a newly-created G7 Management Information and Insights role, following an internal HR restructure. This is an excellent opportunity for you to lead a team in an area of growing importance to the Judicial Office.

We are looking for a confident leader who will be required to lead a programme of work to:

• bring their expertise to bear in transforming the growing volume of complex data and data requests into actionable insights about the business to help evidenced-based decisions;

• provide direction, delivery and pace to the everchanging HR data landscape; unblocking and resolving issues;

• give the senior judiciary ongoing confidence that HR data is accurate, up to date and suitably protected;

• support and develop a data insight driven team that has the capability and capacity to provide a single source of judicial HR data;

• provide the judiciary and judicial HR with a data service that enables intelligent, effective and efficient decision-making.

• drive change through digital technology.

Responsibilities, Activities & Duties:

To develop and implement a HR data strategy which sets out the vision, aims and data governance to meet the requirements of the senior judiciary, Judicial Office business plan and the HR Strategy.

To maintain the productivity of the inhouse HR Management and Information (HRMI) system until the end of the contract to support the current ways of working within Judicial HR.

To support the HR Future Governance Board in identifying and implementing the new e-HR system. Providing an intuitive, easy to use digital platform that provides an accurate single source of truth for individual judicial office holders from their initial appointment through to their retirement and aligning business processes.

To collaborate with the JO Data Governance team to ensure HR privacy policies, data sharing agreements and data governance are up to date, adhered to and compliant under UK GDPR.

To oversee the HR MI system making data available for use in multiple digital applications across the Judicial Office and beyond – providing all customers such as HM Courts and Tribunals Service (HMCTS) with ‘a single version of the truth’.

To ensure the judiciary have clear access to the services provided by the MII Team.

Building relationships with colleagues across HR and the Judicial Office through Chairmanship of the HR Data Board; following disbursement of the Future HR Governance Board ends.

Build successful partnerships (HMCTS/Ministry of Justice/Judicial Appointments Commission) and relationships with key stakeholders (to deliver corporate reporting requirements)

Working closely with the JO Digital Services team to use and develop technology to drive efficiency, speed of data production and better ways of working.

Grow data governance and data management knowledge and skills within Judicial HR and JO.

Work with the HR data analysts to ensure data integrity and build on the report producing service for all data requests e.g. Diversity, HR Dashboards, FOIs and PQs.

To provide leadership and management direction to the team of 8, ensuring that the team is working to its greatest potential.

Behaviours (for Recruitment/Success Profiles):

Behaviours

Making Effective DecisionsSeeing the Big PictureCommunicating and InfluencingManaging a quality serviceLeadership

If large volumes of applications are received the sift will focus on Managing a Quality Service

Essential Knowledge, Experience and Skills:

Interpersonal skills: Good interpersonal skills and ability to build and maintain strong working relationships with business partners and stakeholders.

Problem solving: A problem-solving approach with curiosity and proactivity to engage and understand both the strategic business goals and our customer’s needs.

Communication and Influencing: Excellent communication and influencing skills, with the ability to take complex ideas, concepts and data sets and communicate their key messages clearly in writing and verbally to a variety of audiences.

Identifies improvements: Ability to identify areas of improvement and create innovative approaches to delivering better quality services and products.

HR data knowledge: Experience in HR data management

Innovation: Innovatively driving change through digital technology, whilst being knowledgeable on the sensitivities around data protection.

Stakeholder skills: Excellent stakeholder management skills. Project management skills. Confident decision maker, able to work independently and as part of a team.

Desirable Knowledge, Experience and Skills:

• Knowledge of judicial office holders

Qualifications:

• Level 5 qualified / CIPD or working towards qualification desirable?

Security clearance required:

CTC