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Job at The Ministry of Justice in Greater London, SW1H 9EA, England
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830 jobs at The Ministry of Justice

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Head of Profession - Business Analytics

Job at The Ministry of Justice in Greater London, SW1H 9EA, England

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

*We are currently offering hybrid working which includes 2 days per week in your local office. Office locations can be found here

We’re recruiting for a Head of Profession - Business Analysis here at MoJ Digital & Technology, to be part of our warm and collaborative Justice Digital team.

To help picture your life at MoJ D&T please take a look at our blog and our Digital & Technology strategy.

The Role

As Head of Profession - Business Analysis you will be responsible for leading, developing and supporting the Business Analysis community of practice. Although based in Justice Digital, this role will have oversight of practices across the Ministry of Justice (MoJ).

There will be a focus on building capability, knowledge, talent and expertise within the profession through thought-leadership, knowledge sharing, collaborative ways of working, common working practices and championing a culture of excellence.

You will be a recognised expert in Business Analysis. You will have a proven track record of identifying, testing and championing the adoption of emerging technologies, techniques and practices within your professional domain, advising digital teams on the art of the possible and examples of innovative thinking.

You will collaborate with, and support the work of, the Digital Capability team to develop the professionalism along with the skills and capability of DDAT Professionals across the MOJ, using feedback to ensure that the profession is adding value, and addressing any areas of concern.

Our team culture is based around agile ways of working and keeping our users - both internally (front-line staff, managers and senior leaders) and externally (citizens) - at the centre of our thinking. You will have a proven ability to deliver effectively and at pace within large-scale agile service & delivery teams. You will have the skills to embed professional practices into our user-centric and agile culture and will have deep experience in leading and motivating a community of highly capable, digitally skilled professionals.

Key Responsibilities

Vision and Strategic Leadership

Set the vision and strategy for the community of practice for Business Analysis within Justice Digital and the wider MoJCollaborate with Justice Digital and MoJ colleagues to ensure that the vision and strategy for the profession and the community of practice is aligned, supporting and delivering to the strategic priorities, outcomes and goals of the organisationCreate and own the strategic plan for the development of the people in the profession, delivering a prioritised roadmap that builds and strengthens the professional capability and expertise for your community of practice. This includes discussion, alignment and agreement with SCS leaders in Justice Digital on the priorities for each quarterProactively work across government departments, the wider private sector and academia to develop and promote excellence within the specialism, attract new funding and resources, create opportunities for innovation and collaboration through networks, forums and interest groups – setting up new ones where they don’t existCollaborate with CDDO to standardise and strengthen DDaT professions across Her Majesty’s GovernmentEnsure that all members of the community have a voice and can contribute towards continually improving the profession and building a thriving, diverse and inclusive communitySupport the promotion of the Justice Digital brand and our employee value proposition; raising the profile of the community of practice across MoJ, the wider Civil Service and beyond through thought leadership; public speaking, videos, case studies, events, awards, blogs, social media promotion etc.


Build and grow a thriving communityEnsure standards are understood and applied within the wider profession, and support profession leads in driving continuous improvement across Justice Digital and MoJWork across MoJ, wider government and externally to build connections into professional communities where mutually beneficial opportunities existWork with the other heads of profession and leads to ensure consistency across DDaT professions not only within MoJ but across government

Quality and Standards

Own the standards for Business Analysis and be responsible for defining, leading and continually improving these standards for the professionCurate accessible knowledge, standards and best practice to set the right conditions for people to work effectively within the specialismDefine and embed performance metrics and KPIs for the profession and ensure they are effectively embedded within Justice Digital teams. Provide management reports, analysis and insight for the profession as necessaryEnsure the quality and standards support and enable our Agile culture with a governance model that helps us to accelerate both pace and value of delivery


Build and grow a forward-thinking and diverse team within the profession. Ensure all practitioners have clear routes for progression through career pathways and structured learning and development plansEnsure we attract, develop and retain high calibre talent within the profession, building the digital capability, skills and competencies needed within Justice Digital and across the MoJCollaborate with Digital Capability teams to define and implement approaches for recruitment, onboarding, retention, early talent pipelines, learning and developmentSupport profession leads to identify skills gaps and development opportunities and effective management of under-performanceOwn the L&D budget for your profession, ensuring effective use of the department's funds and reward and recognition schemesRecruit and provide line management for Lead Business Analysts

Organisational Delivery

Proactively build close relationships with Justice Digital senior leaders and their teams to understand the needs and challenges and be able to identify areas of community-related interventions and collaboration.Provide consulting support where professional expertise is required, including support for programmes and areas where there are delivery issues.Define and own the choice of tools, equipment, technologies, platforms, services, and content needed to enable the profession to thrive; ensuring consistency and best practice of use across all Justice Digital and MoJ teams.


37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.10% dedicated time to learning and development with a budget of £1000 a year per personGenerous civil service pension based on defined benefit scheme, with employer contributions of 26-30% depending on salary.25 days leave (plus bank holidays) and 1 privilege day usually taken around the Queens’ birthday. 5 additional days of leave once you have reached 5 years of service.Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!Wellbeing support including access to the Calm app.Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRITBike loans up to £2500 and secure bike parking (subject to availability and location)Season ticket loans, childcare vouchers and eye-care vouchers.5 days volunteering paid leave.Free membership to BCS, the Chartered Institute for IT.Some offices may have a subsidised onsite Gym.

Person Specification


Meet the requirements for BPSS clearanceAgile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope. (Relevant skill level: practitioner)Business analysis. You can take responsibility for investigative work into problems and opportunities in existing and new services. You know how to drive the analysis and collection of information to create recommendations for service improvements. You can analyse large amounts of complex information and use it to produce solutions. (Relevant skill level: practitioner)Business improvement process. You know how to analyse current services and processes, and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis. (Relevant skill level: practitioner)Business modelling. You can advise on the most appropriate techniques to use and create models that support a business strategy. You know how to plan and coordinate a team’s modelling and support them in this activity. (Relevant skill level: expert)Business process testing. You can be accountable for the integrity of testing and acceptance activities; you can coordinate the execution of these activities. You know how to manage client relationships with respect to testing matters. (Relevant skill level: expert)Digital perspective. You know about the wider digital economy and advances in technology; you understand how these impact on a government context. You can make decisions that set the standards for others to follow. You understand working using agile methodology at an organisational level. You know how to create an environment for success. (Relevant skill level: expert)Enterprise and business architecture. You can contribute to the creation and maintenance of the target operating model and identify the impact on operational service. (Relevant skill level: practitioner) You can lead others to innovate in their work as well as enabling them to innovate on their own.. (Relevant skill level: practitioner)Methods and tools. You can provide the direction for teams in using the most appropriate tools and methodologies and introduce new ones. (Relevant skill level: expert)Requirements definition and management. You can facilitate the setting of business priorities for change initiatives of high complexity. You know how to lead on requirements analysis and take responsibility for the investigation and implementation of changes to programme scope. (Relevant skill level: practitioner)Stakeholder relationship management. You know how to direct the strategic approach for stakeholder relationships, establishing and promoting the meeting of stakeholder objectives. You can influence important senior stakeholders and provide an arbitration function. (Relevant skill level: expert)Testing (business analysis). You can define test condition requirements. You know how to work according to test plans to design, interpret and execute them. You can highlight reports and risks and analyse results based on tests and activities. (Relevant skill level: practitioner)User focus. You know how to collaborate with user researchers and can represent users internally. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used. (Relevant skill level: practitioner)

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and statement of suitability which describes how you meet the requirements set out in the Person Specification above.

In D&T, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

Seeing the Big PictureLeadershipChanging and ImprovingCommunicating and Influencing

Your application will be reviewed against the Person Specification above by a diverse panel.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact

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in Greater London, England, SW1H
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Head of Profession - User Research £54,274 - £75,000 per year in Greater London
Head of Reporting & Analytics £60,504 - £72,000 per year in Greater London, SW1H 9EA, England
Communications Manager £38,148 - £43,870 per year in Greater London, SW1H 9EA, England
Senior Publications Team Manager £36,049 - £41,095 per year in Greater London
Diversity and Inclusion Coordinator and Communications Assistant £25,118 - £26,901 per year in Greater London, SW1H 9EA, England
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