Hospitality Assistant reference: R-190609

Hospitality Assistant - Bracknell | Opportunity at John Lewis Partnership

Are you passionate about delivering exceptional service and contributing to a thriving hospitality environment? The John Lewis Partnership, the UK's largest employee-owned business, is seeking a dedicated Hospitality Assistant to join their team in Bracknell. This permanent role offers a unique opportunity to become a co-owner and share in the rewards of a company deeply committed to its people and customers.

Key Advantages for Candidates:

• Employee Ownership & Rewards: As a Partner, you're not just an employee; you're a co-owner. This means you share in the success and rewards of the business, creating a unique and engaging work environment.
• Competitive Compensation with Night Premium: The role offers a salary range of £20,389.00 - £22,500.00 per annum, with an attractive Night Premium of £3.50 per hour for any time worked between 22:00 and 06:00. This is an excellent opportunity to boost your earnings.
• Excellent Work-Life Balance: The Partnership prioritizes well-being, offering a defined work schedule (Monday to Friday, 7:00 am - 2:30 pm) and a commitment to flexible working arrangements where possible.
• Generous Holiday Entitlement: Enjoy 22 days of holiday, in addition to public and bank holidays, allowing you to recharge and maintain a healthy work-life balance.
• Comprehensive Benefits Package: Beyond your salary, you'll benefit from a strong pension scheme with Partnership contributions, significant Partner discounts at John Lewis & Partners and Waitrose & Partners, a cycle to work scheme, and access to exclusive hotel stays after a qualifying period.
• Career Development: The role provides a foundation in hospitality operations, food hygiene, and customer service. There's an opportunity to undertake training for Food Safety Level 2, enhancing your skills and career prospects within the Partnership.
• Brand Ambassadorship: This role is about more than just tasks; it's about embodying the John Lewis Partnership's values and providing an unrivalled customer experience, allowing you to truly represent a cherished brand.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the role, applicants must be over 18 years of age.
• Physical Demands: The position involves responsibilities such as taking delivery of stock, heavy lifting and carrying of food products, and waste management. Candidates should be comfortable with these physical aspects of the role.
• Food Safety Focus: A commitment to maintaining high standards of food hygiene and safety is paramount. While training for Level 2 is provided if needed, a proactive approach to food safety is essential.
• Initiative and Responsibility: The role requires a degree of initiative, particularly in stock management, waste reduction, and resolving customer queries. Being proactive and responsible will be key to success.
• Customer Service Excellence: A genuine passion for customer service and a desire to be a brand ambassador are crucial. You'll be interacting with Partners daily, making every interaction an opportunity to showcase outstanding service.
• Flexibility in Hours: While the core hours are Monday to Friday, 7:00 am to 2:30 pm, the mention of Night Premium suggests potential for shifts outside these core hours, which could be an advantage for those seeking additional earning opportunities.
• Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, including potential DBS checks. Prompt completion of any required documents will help avoid delays in the onboarding process.

This Hospitality Assistant position at the John Lewis Partnership is more than just a job; it's an invitation to join a unique employee-owned business that values its Partners. If you're motivated, customer-focused, and ready to contribute to a dynamic catering team, this could be an excellent step in your career journey.