Issuer Services Data Manager (Director)

Embark on a strategic leadership journey at Citi as an Issuer Services Data Manager, a pivotal role within a global financial powerhouse committed to driving growth and economic progress through trusted financial services. This opportunity is for seasoned professionals seeking to shape the future of data governance within critical business lines.

Your Opportunity: Lead the Data Governance Frontier

This senior-level position offers a unique chance to spearhead the Enterprise Data Governance Strategy, Policy, and Control Framework for Citi's Agency & Trust and Depository Receipts businesses. You will be instrumental in defining the data strategy, governance framework, and roadmap, ensuring alignment with enterprise-wide objectives and business-specific needs. This role demands exceptional communication and negotiation skills, essential for engaging with Global Cluster Heads, Product Heads, and Executive Committee members, as well as potentially external stakeholders.

As a senior-level Product Management expert, you will be accountable for delivering a superior data experience for all consumers of Issuer Services data. Your proven experience in building, leading, and scaling data product teams across Engineering, Operations, and Product functions will be invaluable. A strong background in modeling Sales/Client, Transaction Management, Product Management, and Operational domains, including reference and static datasets, is highly desirable.

If you are a proactive change agent, fueled by curiosity and a passion for data and technology, with a keen focus on achieving tangible business outcomes through data, this role is designed for you.

Key Responsibilities and Advantages for Your Career Path:

• Comprehensive Team Leadership: Gain extensive experience managing and developing a team, encompassing performance evaluation, compensation, hiring, and budget approval. This is a significant opportunity to hone your people management and leadership capabilities.
• Strategic Data Governance & Risk Management: Drive the definition and execution of data governance policies, practices, and standards. You will influence the consistent application of controls, ensuring data accuracy, completeness, security, and reliability, directly impacting the firm's risk posture and regulatory compliance.
• Cross-Functional Collaboration & Influence: Work closely with data stewards, business partners, and Product counterparts to understand needs, align strategies, and deliver well-defined data products. This role provides immense exposure to senior leadership and a platform to build influential relationships across a global organization.
• Product Delivery Excellence: Lead the charge in creating and delivering robust, scalable data products that meet the evolving needs of data consumers. You will have the opportunity to shape the data product architecture and its publish-to-consumer strategy.
• Change Management Leadership: As a change agent, you will leverage your expertise in change management principles to drive organizational transformation, manage resistance, and measure outcomes, showcasing your ability to effect significant positive change within a large-scale enterprise.
• Navigating Ambiguity & Complex Problems: Develop and refine your skills in making sense of complex, high-volume, and sometimes contradictory information to solve critical business problems, a highly sought-after skill in the data and finance industries.
• Enhancing Data Value and Regulatory Compliance: Utilize your experience with data modeling, governance, and tools (glossary, lineage, data quality) to improve data quality and value, ensuring adherence to regulatory commitments and enhancing risk management frameworks.

What to Bring:

• Extensive Experience: Proven track record in banking, finance, or consulting, with a strong preference for Issuer Services experience.
• People Management Acumen: Demonstrated success in leading and developing teams.
• Strategic Vision: A forward-thinking mindset with the ability to translate future possibilities into actionable strategies.
• Deep Data Expertise: Significant experience in data modeling and data governance, particularly within Investment Management domains.
• Agility and Resilience: Ability to manage multiple priorities, adapt to changing demands, and perform under pressure to meet tight deadlines.
• Exceptional Communication: Strong verbal, written, and interpersonal skills to effectively engage and influence a global audience, drive consensus, and tailor communications to diverse needs.
• Change Leadership: Proven ability to lead change within large, complex organizations.
• Problem-Solving Prowess: Skill in navigating ambiguity and making sense of complex information.
• Framework Development: Experience creating and executing frameworks to enhance data quality and value, ideally with a regulatory focus.
• Regulatory Understanding (Preferred): Familiarity with the regulatory landscape and experience working with regulators on data plan execution.

What Citi Offers You:

Beyond a challenging and rewarding role, Citi offers a comprehensive package designed to support your well-being and career growth:

• Competitive Compensation: A competitive base salary, subject to annual review, and the potential for a discretionary annual performance-related bonus.
• Work-Life Balance: A hybrid working model in London (up to 2 days working from home per week) and a generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• Comprehensive Benefits: Private medical insurance, an Employee Assistance Program, a Pension Plan, and Paid Parental Leave.
• Continuous Development: Access to an extensive array of learning and development resources to support your ongoing professional growth.
• Inclusive Culture: An environment where you are encouraged to be your authentic self, fostering a motivated and thriving workforce.
• Global Impact: The opportunity to be part of an organization that makes a positive financial and social impact on communities worldwide.

This role is a significant step for professionals looking to make a substantial impact on data strategy and governance within a leading global financial institution. If you are driven by excellence, possess a strategic mindset, and are passionate about leveraging data to drive business outcomes, we encourage you to explore this exciting opportunity.