We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
People who are sentenced to Community Payback may have committed a wide range of crimes such as recurring shoplifting, theft or drink driving. Rather than sending them to prison, a magistrate or judge will have assessed them as being suitable for supervision in the community by the Probation Service. Your role as a Probation Service Officer within the Community Payback team will be to work with these people on probation as their supervising officer, motivating and supporting them to complete their unpaid work hours and make reparation to their local community. You will complete initial assessments about their offending, likelihood of reoffending and risk of harm. You will motivate them to attend, and take action where needed, preparing reports for Court. You will also encourage and support them to lead positive lives free from offending, signposting to community services and directing into education, training and employment input where suitable.
Our team is made up of a strong and inclusive group of colleagues, from all walks of life, who are passionate about helping and motivating people on probation to achieve their potential and make reparation to their communities. The Community Payback Team is committed to learning and development, and full training for the role of Probation Service Officer is provided, with regular support and supervision being provided throughout your journey. To support your professional development, you will also have access to a range of probation-related training on topics such as: positive reinforcement and desistance, substance misuse, domestic abuse awareness, counter-terrorism, and adult and child safeguarding.
Overview of the job
The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of offenders utilising service procedures and practice directions that underpin professional judgement.
To assess and manage the risk (including risk management plans and escalation) posed by offenders to protect victims of crime and the general public by:Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agenciesSupervise and manage risk of those offenders subject to community sentences, during and after custodial sentences.Work with other agencies and groups to prevent crime and meet the needs of victims and offenders.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc)
Responsibilities, Activities & Duties
Probation Services Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.To undertake the full range of offender management tasks with offenders assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement proceduresTo use computer based systems to produce, update and maintain records and other documentation within agreed timescalesEnsure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.To provide cover within teams as requiredTo deliver and co-lead accredited programmes commensurate with gradeTo conduct mandatory alcohol and drug tests as required, and to follow prescribed medication proceduresCarry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policiesDemonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.To work within the aims and values of NPS and NOMS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
BehavioursMaking Effective DecisionsChanging and ImprovingWorking TogetherDelivering at PaceCommunicating and Influencing
Essential ExperienceExperience of working with a diverse range of people who have experienced a range of social/personal difficulties and the need to use tact and discretion when dealing with confidential and sensitive issuesExperience in planning and coordinating workExperience of working with groups or individuals in order to motivate and change behaviourAn understanding of and commitment to equal opportunities and diversity good practice
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Technical requirementsMinimum 5 GCSE's at Grade C or above, including English, Maths or the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholdersUnderstanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of peopleUnderstanding of and commitment to the principles of case management.Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crimeUnderstanding of Health & Safety legislation in the workplaceKnowledge and understanding of the work of the Criminal Justice System and Probation ServiceKnowledge of the aims and objectives of the Probation Service
AbilityAbility to communicate verbally and in writing with offenders, professionals, courts and other public fora.