Team Bath are looking for a Receptionist to join the team to enable the smooth running of the sports facilities to a wide range of people using the Sports Training Village.
As the first point of contact for all general sports enquiries, you will have responsibility for booking and taking payments for facilities, classes, courses, supporting the Head Receptionist in implementing the access policy and providing excellent customer service as part of our committed and dedicated Reception team.
You should have experience working with a range of customers, excellent interpersonal and customer care skills as well as sound IT skills to enable you to deliver high standards of service to our students, staff, general public, performance sports partners and visiting athletes.
Under the brand of Team Bath over 100 staff provide activities, services and facility provision to students, university staff, the local community and to high performance athletes. We aspire to create a world leading multi-sport environment based in our inspiring Sports Training Village, supporting all ages and all abilities to achieve their personal goals.
We challenge ourselves to be recognised as a leading centre for creating impact through sport and activity by maximising our unique environment every day for every customer.
You will be required to work an average of 17.5 hours per week, all year round, over a 3-week rota covering the facility opening hours and business needs. Weekday shifts start at 15:45 and weekend shifts start at 13:00.
A Disclosure and Barring Service application will be required for this position.
For an informal discussion about the role please contact Claire Sidebottom, Head Receptionist (adsceas@bath.ac.uk), however, please submit your application via the University website.
We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award.
A family-friendly University with an increasingly agile workforce, we are open to flexible working arrangements. We’re also proud to be a disability confident leader and are happy to discuss any reasonable adjustments you may require.
In return for your commitment, we offer a range of great benefits. You will be able to take advantage of
discounted rates to access all the facilities at the Sports Training Village.offer a competitive rate of paya great pension scheme, tax and national insurance savings through salary exchange schemes (on nursery care, childcare vouchers, cycle-to-work and fitness schemes)up to 25 days annual leave per year plus 8 Bank Holidays and 5 extra Discretionary days off during the year.Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work. Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.
We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.
Closing Date: 02 Jan 2023 Type: Management, Specialist and Administration