Exciting challenges lie ahead – new digital technologies and alternative ways of working are transforming the way we protect our communities and bring people to justice. We place a great deal of importance on the wellbeing of our staff. We have several professional departments providing help and support including a Welfare team.
TVP as an employer contribute 13.5% of pensionable pay into a member’s pension pot. You will enjoy a fantastic range of benefits including lifestyle discounts, career performance related pay increases and positive work-life balance. You will be entitled to 24 days of annual leave per annum pro-rata for part time (plus Bank Holidays). Discover our department and what it’s like to work for us from our Information and Communication Technology - ICT page on the TVP Careers website.
Technology Services is a function within the Joint ICT Department of Hampshire Constabulary and Thames Valley Police. We are responsible for keeping the blue lights on and delivering innovative solutions to ensure Police Officers and staff can access key services that allow us to stay online, connected and ahead of the game. We are looking for dynamic technologists to help support our next generation infrastructure environment.
Working within our Infrastructure-as-a-Service (IaaS) team, you will be responsible for supporting different infrastructure platforms, and delivery mechanisms, including Cloud, IaaS and hybrid. Our network connectivity engineers are responsible for the provisioning, deployment, configuration and administration of network connectivity hardware and software.
You will play a key role in supporting our business-as-usual initiative responsible for resolving technical issues, assist with lifecycle management of existing solutions and carry out routine housekeeping and maintenance checks to maximise system availability. You will apply functional knowledge and technical support to our various network offerings and contribute towards innovative solutions to our customers.
Essential skills:Demonstrate excellent troubleshooting skills to investigate, diagnose, and rectify issues relating to network services in an enterprise environment. Able to achieve significant outcomes through influence and persuasion rather than through direct line authority. In depth knowledge of, and having worked with, one or more of the following technologies, but not limited to; Cisco IOS Juniper JUNOS Checkpoint Firewall F5 load balancers Solarwinds Cloud networking technologies such as Azure or NSX. Effective written and oral communication skills, customer focused, who is a flexible, adaptable, problem solver and able to work systematically within a team and with little direct supervision. Able to understand and articulate how the application of ICT technology impacts the organisation, business objectives and processes, ideally within policing or public sector. Able to interpret, design and challenge complex network designs, and have strong communication skills including experience in communicating complex technical information to different target audiences. Ability to produce high quality technical documentation including; Standard operating procedures Knowledge base articles Detailed troubleshooting documentation Must have the capability to travel to different locations across both Forces and undertake all assignments in a timely manner. For this reason, a full UK driving licence is considered essential.
Desirable technical skills:Practical experience working with third parties (ISP’s or vendors) to manage a corporate network infrastructure. Experience in managing wireless networks across a large campus or estate.
If you have not held residency in the UK for the last 5 years, we will not be able to process an application from you.
To apply please send your CV outlining your skills and experience in line with the job requirements to RecruitmentStaffICT@thamesvalley.police.uk quoting reference 18988. Information received in the body of the email will not be submitted for review.
The closing date for enquiries and receipt of completed applications is Sunday 12th June 2022.