Senior Service Manager

Senior Service Manager - Core Infrastructure: An Opportunity to Shape National Security and Drive Your Career

Are you a seasoned service management professional with a passion for operational excellence and a desire to contribute to something of national importance? Babcock International presents a compelling opportunity for a Senior Service Manager - Core Infrastructure to join their team at the Hawthorn site near Corsham, Wiltshire.

This is not just another service management role; it's a chance to be at the forefront of the UK's critical defence programmes, specifically the Skynet satellite communications system. As a Senior Service Manager, you will play a pivotal role in ensuring the seamless delivery and evolution of core infrastructure services that underpin vital military operations. This position offers a unique blend of strategic responsibility and hands-on management, allowing you to make a tangible impact on national security while fostering your own professional growth.

Key Advantages for Potential Candidates:

• Impactful Work: Directly contribute to the security and operational effectiveness of the UK Ministry of Defence's satellite communications. This role offers a deep sense of purpose and the satisfaction of working on a mission-critical programme.
• Career Advancement: This position provides significant opportunities for career development. You will be involved in upgrading existing services and defining new ones, which will hone your strategic planning and innovation skills. The dynamic nature of the defence sector ensures continuous learning and exposure to cutting-edge technologies.
• Strategic Influence: As a Senior Service Manager, you will be instrumental in shaping strategic infrastructure plans and defining long-term infrastructure strategy. Your insights and decisions will directly influence the future capabilities of a vital national asset.
• Hybrid Working: Babcock understands the importance of work-life balance. This role offers a hybrid working arrangement, allowing you to balance 3 days onsite with 2 days of remote work, providing flexibility and convenience.
• Comprehensive Benefits Package: Babcock offers a competitive salary and a robust benefits package designed to support your overall wellbeing and financial security. This includes a generous holiday allowance, matched contribution pension scheme, life assurance, access to a Digital GP, an employee share scheme, and further development opportunities.

Key Considerations for Your Career Path:

• Security Clearance: A significant aspect of this role is the requirement for security clearance. The successful candidate must be a sole UK national eligible to achieve and maintain Security Check (SC) clearance, with the potential to progress to Developed Vetting (DV) clearance in the future. This is a non-negotiable requirement due to the sensitive nature of the Skynet programme.
• Technical Foundation: A strong background in service management, particularly within operational data communications environments, is essential. Familiarity with ITIL V3 or V4 and the service lifecycle is crucial for success.
• Leadership Experience: The ability to lead multifunctional teams and manage service performance effectively is a key requirement. If you thrive on empowering teams and driving results, this role will be a great fit.
• Adaptability and Learning: While specific qualifications are flexible, a willingness to learn and demonstrate the required level of experience is highly valued. The defence sector is constantly evolving, so a proactive approach to skill development will be beneficial.
• Familiarity with Defence/Satellite Communications: While not strictly essential, prior experience with military contracts or satellite communications will provide a significant advantage in understanding the unique context of this role.

This Senior Service Manager position at Babcock International is more than just a job; it's an opportunity to be part of a legacy, to contribute to national security, and to accelerate your career in a stimulating and rewarding environment. If you possess the requisite skills and are ready to embrace the challenges and rewards of working on a critical defence programme, we encourage you to explore this exciting prospect.