Supermarket Assistant - Christmas, Various South & West London Branches

Join the Waitrose & Partners Team as a Supermarket Assistant: An Opportunity for Passionate Food Lovers

Are you passionate about food and dedicated to providing exceptional customer service? This Supermarket Assistant role at Waitrose & Partners offers a unique opportunity to be part of an employee-owned business that prioritizes customer experience and the well-being of its Partners. This position is more than just a job; it's a chance to contribute to a brand renowned for its quality and service, and to be part of a company culture that values collaboration and shared success.

What Makes This Role Stand Out:

• Impactful Customer Service: You'll play a crucial role in shaping the customer's perception of the Waitrose brand. Your dedication to going the extra mile will foster trust and loyalty, ensuring customers return time and again.
• Competitive Compensation with a Premium: The role offers a competitive hourly rate of £13.60, increasing to £13.85 after 90 days. Furthermore, you'll benefit from a Night Premium of £3.50 per hour for any time worked between 22:00 and 06:00, providing a significant boost for those willing to work overnight shifts.
• A Culture of Ownership and Belonging: As part of the John Lewis Partnership, the UK's largest employee-owned business, you'll become a Partner. This means not just sharing in the responsibilities but also the rewards and successes of the business. This unique ownership model fosters a strong sense of community and shared purpose.
• Opportunity for Career Growth and Flexibility: While this is a temporary, part-time role with varied hours, the Partnership is committed to supporting work-life balance. They offer flexible working arrangements, which could include flexible or compressed hours, job sharing, or shorter contracts. Discuss your preferences with the hiring manager to explore possibilities.
• Be at the Forefront of Food Trends: For those with a keen interest in food and drink, this role provides an environment where you can stay informed about current trends and contribute to a food-loving customer base.

Key Responsibilities and What to Expect:

Beyond exceptional customer service, your day-to-day will involve a range of essential shopkeeping tasks designed to ensure smooth and efficient operations. These include:

• Stock Management: Ensuring shelves are consistently full and products are perfectly placed for customer convenience.
• Online Order Fulfillment: Preparing online orders accurately for our delivery drivers.
• Wastage Reduction: Actively managing stock nearing its sell-by date to minimize waste.
• Team Collaboration: Supporting your colleagues across various tasks, from checkout assistance to managing Click & Collect and on-demand orders.
• Maintaining a Welcoming Environment: Contributing to a safe, tidy, and inviting store atmosphere through general shopkeeping duties.

Essential Skills and Desirable Attributes:

To excel in this role, strong communication skills are essential for effective teamwork and customer interaction. While previous customer-facing experience is welcomed, a genuine passion for food and a flexible approach to supporting the branch are highly valued.

Important Considerations for Applicants:

Potential candidates should note that some roles may require pre-employment vetting, including potential DBS checks. Candidates are encouraged to complete vetting documents promptly if required to avoid application delays. The advertised location is 99-103 Old Brompton Road, London, SW7 3RD. Please ensure you are able to work at this location before applying, as failure to meet location requirements may affect your application. Accurate availability information is crucial for matching you with suitable vacancies.

This is an excellent opportunity to join a reputable brand and a business that truly values its people. If you're ready to make a difference and thrive in a supportive, employee-owned environment, we encourage you to apply.