Support Services Admin

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview

Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.

This is a non-operational job with no line management responsibilities.

Characteristics

Typical tasks associated with this Group Profile include:

Provide administrational assistance in area of workMaintain accurate filing system for area of workRespond to queries relating to area of work, redirecting where required

Job Descriptions relating to this Group Profile

The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.

Support Services Administration : Business HubSupport Services Administration : RecordsSupport Services Administration : Visits BookingSupport Services Administration : Welcome Centre

Essential Skills/ Qualifications/ Accreditation/ Registration

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Hours of Work and Allowances

37 hour working week

Behaviours

Developing Self and OthersCommunicating and InfluencingWorking TogetherManaging a Quality Service