Techncial Support Lead Engineer

Do you have experience in the Wind Industry? Do you have an engineering background? Then Vestas has an opportunity for you!

Region NCE > SBU NCE Service > Tech. Supp. Operational Systems NCE Technical Support Operational System Team is a sub department of Technical Support NCE, supporting Service and Construction business in entire NCE region, in terms of technical knowledge and acting as the link between R&D and local business units. Joining Technical Support Operational System Team, you will be part of a high experience and dedicated team. Taking leadership for implementing Vestas strategy, supporting the Service and Construction organizations and local business units with technical knowledge, secure customer focus and safety.

Responsibilities Your main responsibilities will be:

Supporting service technicians within Service and Construction, including remote advanced troubleshooting Support to various internal teams, such as Service Technical planning, Customer Service teams, and Construction project teams Focus on supporting Service lowering the LPF on Vestas turbine portfolio Being the link between Technical Support, VPS (Technology R&D), Service and Construction Interaction and supporting all other teams within Technical Support NCE, and ensuring technical knowledge is shared within the teams Handling requests in ticketing systems and assuring support using various supporting channels Reviewing technical customer questions. Providing answers and reports and presenting technical topics at customer meetings

Qualifications

Strong communication skills in English, both oral and in writing Electrical or mechanical education + working experience from the wind industry or, relevant Engineering education, such as: Electrical, Mechanical or Marine Engineering Experience from the wind industry is highly preferred

Competencies We expect that you:

Commercial skills - being able to run project and communication skills both verbal and written Ability to participate effectively as part of an international environment Good knowledge of WTG control systems (Toolkit, VOB, VTM, VAX etc.) Ability to organize and priorities tasks Good pragmatical and problem-solving skills High attention to detail and a solid commitment to quality and safety Professional PC skills - SAP, Microsoft office suite

What we offer You will become part of a team of skilled and committed colleagues who are all enthusiastic about wind energy. We have a good atmosphere within the team and department, and everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.

Additional information Your work location will be in GB, Warrington. Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 20th of June. All inquiries are treated confidentially.

About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.