Job Title: Pharmacy Assistant (Trainee or Qualified)
Salary: up to £9.55 Per Hour + additional supplement when working between 6pm to 10pm
Contract: Fixed Term Contract - 12 Months (37.5 hours per week)
Location: Meir Park, Stoke-on-Trent
We are looking for a friendly and organised Pharmacy Assistant's to join us in our Digital Pharmacy as a Pharmacy Fulfilment Associate! You will be able to balance your focus between our customers and the dispensary to ensure we deliver exceptional customer care to our online digital customers & our stores.
Working alongside our Pharmacists and Technicians, you will be responsible for the efficient delivery of online dispensary processes to ensure our customer and stores are taken care of. The tasks include processing Digital prescriptions & Central Fulfilment prescriptions for branches. This role maintains a high level of competence to ensure the safe dispensing of medication to customers as well as being the experts that our customers can rely on when communicating online.
With almost 800 stores and over 7,000 dedicated employees, we are the UK's largest independent pharmacy chain. Customer care is at the heart of everything we do and as we continue to grow at an incredible rate, exciting opportunities are being created for people like you to join our team.
What you'll do:To comply fully with SOPs and service level agreements to ensure patient safety at all timesTo provide excellent levels of customer service to internal and external customers to ensure customer needs and requirements are met / exceeded and complaints are dealt with in quick and effective mannerTo have an awareness of branch targets and proactively seek opportunities to increase revenue by actively promoting appropriate products and services in the branch to meet customer needs, maintain and grow profitability of the branchTo identify opportunities for MURs with customers to assist in meeting branch MUR targets passing potential scripts to Branch Manager for further actionTo support other services as required by the pharmacy contract and identify opportunities for the Branch Manager to deliver these.Maintain optimum stock levels in the branch and ensure products are displayed in line with planograms to ensure stock rotation and limited stock holdings in branchTake ownership for personal development and training to ensure requirements of role are fulfilled and product knowledge
Key knowledge and skills required for the role:Experience of working in pharmacy businessAbility to demonstrate excellent customer service skillsAble to work as part of a team and provide support to othersWilling to learn and develop personally to improve understanding of Pharmacy business
Rotating shifts between 7am to 11pm. For example: You will do Week 1 (7am to 3pm) | Week 2 (3pm to 11pm) | You will also be required to work 1 in 4 Saturdays.In return we offer:Competitive salariesExcellent training & development opportunitiesPaid HolidaysWorkplace pension schemeStaff DiscountTravel Loans and more…..
Our journey to become the preferred local pharmacy in the heart of the communities we serve has already started. Join us to start yours too.
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Well… What are you waiting for?!