Job Review: Tribe Business Lead (Platform) – BA.com & App at British Airways

For candidates seeking a dynamic role within a globally recognized brand, the Tribe Business Lead (Platform) position at British Airways presents a compelling opportunity. This role offers the chance to significantly impact the digital experience of millions of customers, operating at the forefront of the airline industry's online presence. British Airways, with its rich history of innovation and a forward-thinking approach, provides an inspiring environment for ambitious professionals looking to make their mark.

Key Advantages for Candidates:

• Shape the Future of Digital Travel: You will be instrumental in defining and driving the strategy for BA.com and the mobile app. This means having a direct influence on how customers interact with British Airways online, from initial booking to the final boarding call.
• Impact and Scope: Leading up to seven squads and owning the product backlog signifies a role with substantial responsibility and the ability to deliver measurable outcomes across critical digital platforms.
• Innovation and Technology: The role emphasizes working with modern, cloud-based platforms and microservice architectures. This is an excellent opportunity to leverage and expand your technical expertise in a cutting-edge environment.
• Career Development and Growth: British Airways is committed to employee development. The description highlights opportunities for continuous improvement, taking on new challenges, and progressing within the organization. The mention of considering candidates with strong technical backgrounds ready for leadership roles indicates a willingness to invest in potential.
• Exceptional Travel Benefits: Beyond the professional rewards, the generous staff travel benefits, including standby tickets and discounted airfares for friends and family, are a significant perk for those who love to travel.
• Inclusivity and Diversity: British Airways actively fosters an inclusive and diverse workplace. This commitment to creating an environment where everyone can be themselves is a strong draw for individuals who value belonging and recognize the power of varied perspectives in driving innovation.

Key Considerations for Candidates:

• Leadership and Stakeholder Management: This role demands strong leadership skills to guide multiple squads and excellent communication and collaboration abilities to build robust relationships with a wide range of internal and external stakeholders.
• Technical Acumen: A solid understanding of cloud-based platforms (like AWS) and microservice architecture is essential. While full-stack development experience is required, a deep understanding of the underlying technologies is crucial for success.
• Agile and Data-Driven Approach: Candidates must be proficient in agile methodologies and possess a data-driven mindset to monitor performance, report on metrics, and make informed decisions.
• Industry Insight: While not strictly mandatory, airline or travel industry experience would be advantageous, allowing for a quicker integration into the specific nuances of the business.
• Commitment to Continuous Improvement: The airline industry is constantly evolving, and British Airways emphasizes a culture of continuous improvement. Candidates should be adaptable and eager to learn and evolve with the business.
• Location and Travel: Be aware that occasional travel will be required for this role.

The Tribe Business Lead (Platform) role at British Airways is more than just a job; it's an invitation to be part of a legacy and contribute to the future of travel technology. If you are a driven, innovative leader with a passion for digital excellence and a desire to work for a company that truly values its people and the world it connects, this opportunity is certainly worth exploring.