Get Job Alerts
straight to your inbox
Your daily Job Alert has been created and your search saved
By clicking Submit you agree to the Terms and conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy policy and you will recieve emails and communications about jobs and career related topics.
Job at Sitel UK in Newcastle upon Tyne, Tyne and Wear
Save Hide
Apply on external website

33 jobs at Sitel UK

Telesales Advisor - OTE £30,000 + (Uncapped Commission) £6,000 per month in Manchester, Greater Manchester
Telesales Advisor - OTE £30,000 + (Uncapped Commission) £6,000 per month in Manchester, Greater Manchester
Virgin Media Retentions Advisor - Plymouth £1,100 per month in Plymouth, Plymouth
EMEA Bid Manager by Agreement in
Customer Service Advisor by Agreement in Newcastle upon Tyne, Tyne and Wear
Show all

Virgin Media Retentions Advisor

Job at Sitel UK in Newcastle upon Tyne, Tyne and Wear

Job Summary

Your working life is how you spend a large proportion of your time. Why not spend it realising your potential?

This is a telephone customer service-based role with a sales-based outcome. Sales through service.

Your purpose will be to retain as many customers for Virgin Media as possible through tailoring broadband, TV and mobile phone packages to meet the customers’ lifestyle and needs. With the training given, you will be also leaning on your own drive to succeed. This success will be rewarded with an excellent commission structure. You will see a reward for every customer that you retain.

Our commission structure is uncapped, and we have a number of employees that push themselves to understand the issues and managing the customer through the process. Our very best Retentions Agents see a regular annual salary of over £35,000.

Basic pay - £18,525pa

Average commission for most employees - £5,520pa

Average salary including commission - £24,024pa

Remember, the commission is uncapped. Your reward will depend on your own drive to succeed. We will support you with this by giving all the tools you need but understanding your customer will drive your ultimate success. Our company values will help support your success, but you need to live them. If you’re committed to Be Bold, Build Trust, Work Together and Wow Customers, this will be easy for you.

On top of the fantastic earning potential, you will be offered huge discounts on all Virgin Media and O2 products. Sometimes as much as 85%!

If you don’t have experience, don’t worry! We are very experienced at providing very specific training. All we ask is that you have a passion for helping people and are able to talk on the phone. Computer literacy is also necessary.

We do operate in a call centre environment and work over 7 days. The typical example shift structure is below: (This is subject to change periodically – no late weekend finishes!)

Mon

Tues

Wed

Thurs

Fri

Sat

Sun

Week 1

0800 – 1630

0800 – 1630

OFF

OFF

0800 – 1630

0800 – 1630

0800 – 1630

Week 2

1230 -2100

OFF

1230 -2100

1230 -2100

OFF

0900 - 1730

0900 - 1800

Week 3

1030 - 1900

1030 - 1900

1030 - 1900

1030 - 1900

1030 - 1900

OFF

OFF

Week 4

OFF

0800 – 1630

0800 – 1630

0800 – 1630

0800 – 1630

0800 – 1630

OFF

Week 5

1030 - 1900

1030 - 1900

1030 - 1900

1030 - 1900

1030 - 1900

OFF

OFF

We are based in the Q4 QUORUM BUISNESS PARK, LONGBENTON, BENTON LANE, NE12 8EZ

If this really interests you and are attracted in pushing yourself to a great earning potential, then please, apply now and our Recruitment Team will be more than happy to speak with you.

ID 43005 Sectors:
in Newcastle upon Tyne, Tyne and Wear, England
Get direction
Expand the map Minimize the map
Telesales Advisor - OTE £30,000 + (Uncapped Commission) £6,000 per month in Manchester, Greater Manchester
Telesales Advisor - OTE £30,000 + (Uncapped Commission) £6,000 per month in Manchester, Greater Manchester
Virgin Media Retentions Advisor - Plymouth £1,100 per month in Plymouth, Plymouth
EMEA Bid Manager by Agreement in
Customer Service Advisor by Agreement in Newcastle upon Tyne, Tyne and Wear
Show all

Similar jobs nearby

Environmental Advisor
£35,966 per year
Babcock International Group profile and vacancies
Babcock International Group
in Plymouth, Plymouth, PL1
Construction Quality Advisor
£48,807 per year
UK Power Networks profile and vacancies
UK Power Networks
in Greater London
EMTC Media Account Manager
£40,000 per year
Babcock International Group profile and vacancies
Babcock International Group
in Chippenham, Wiltshire, SN15
EDI Charters Advisor
£32,348 per year
Newcastle University profile and vacancies
Newcastle University
in Newcastle upon Tyne, Tyne and Wear
PSO Senior Advisor
£46,374 per year
Environment Agency profile and vacancies
Environment Agency
in Kettering, Northamptonshire
Show all