Bank Therapy Patient Coordinator

Discover a rewarding opportunity as a Bank Therapy Patient Coordinator at Cromwell Hospital, London. This role offers a competitive hourly rate of £14.50 and provides a flexible, ad hoc working schedule, accommodating early starts from 7:30 am and late finishes until 7:00 pm. If you thrive in a dynamic environment where you can make a tangible difference in patient care, this position could be an excellent fit for your career aspirations.

Advantages for Potential Candidates:

• Meaningful Contribution: You will be at the forefront of ensuring the seamless operation of the Therapy Department, directly supporting clinical staff and enhancing the patient experience. This role allows you to be an integral part of an organisation dedicated to making health happen and helping people live longer, healthier, happier lives.
• Skill Development: This position offers a fantastic platform to hone essential administrative, customer service, and financial handling skills. You'll gain experience in managing patient inquiries, maintaining records, handling payments, and liaising with various departments and external bodies, which are valuable assets for any career path.
• Flexibility and Autonomy: The bank role provides significant flexibility in terms of working hours, allowing you to manage your schedule alongside other commitments. You will also be empowered to work independently, taking ownership of your responsibilities.
• Inclusive and Supportive Environment: Bupa is committed to creating a diverse and inclusive workplace. They are a Level 2 Disability Confident Employer and actively encourage applications from individuals with diverse backgrounds. You can expect fair treatment and reasonable adjustments to be offered throughout the recruitment process.
• Global Wellbeing Focus: As part of Bupa, you'll benefit from "Viva," their global wellbeing programme, which supports mental, physical, financial, social, and environmental wellbeing.

Key Considerations for Candidates:

• Adaptability and Resilience: The role requires flexibility to work ad hoc shifts, including early mornings and late evenings. You must also possess the ability to cope with stressful situations, potentially including interactions with emotional or challenging patients, carers, or visitors.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication is paramount. You will be the first point of contact for many, requiring a professional, courteous, and efficient demeanor when dealing with direct, telephone, and email inquiries.
• Financial Acumen: Experience in handling money within a business setting is essential, as you will be responsible for receiving payments, reconciling finances, and liaising with accounts departments. Accuracy in data entry and financial reporting will be critical.
• Organizational Prowess: Exceptional time management and the ability to prioritise tasks effectively are crucial for maintaining efficient stock levels, ensuring accurate authorisations, and managing departmental reports.
• Technological Proficiency: Strong computer skills are a necessity for managing administrative tasks, generating reports, and maintaining accurate records.

This Bank Therapy Patient Coordinator role presents a unique opportunity to contribute to a leading healthcare provider while developing a robust skill set. If you are a proactive individual with a passion for excellent service and a desire to make a positive impact, we encourage you to explore this engaging position.