Care and Support Assistant reference: 1158729301

Care and Support Assistant

3 Hilltop House, 2 Heldhaw Road, Bury St Edmunds, Suffolk IP32 7ER

£12.60 per hour - Pay rate effective 1st April 2025

Full time (37.5 hours per week) and part time hours available (days)

Sanctuary Supported Living is delighted to be recruiting for Care and Support Assistants at CQC registered Physical Disability Service at Hilltop House, Bury St Edmunds.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Care and Support Assistant will include:

Delivering a high level of personalised care and support and encouraging our customers to live as independently as possible promoting active support for all Supporting customers with washing, dressing, bathing, and hygiene Administering medication Assisting customers with shopping, cleaning, and laundry tasks Helping customers to arrange and attend appointments i.e. with their GP Promoting a positive culture by engaging with customers to prevent social isolation Keeping accurate and up-to-date records Promoting safe practices and undertaking risk assessments

Skills and experiences:

Prior experience delivering personal care is desirable A kind, caring nature Ability to work well both as part a team and on own initiative Ability to be flexible and adapt to the changing needs of customers Excellent organisation skills NVQ 2 in Health and Social Care, or willing to work towards, is desirable

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata for part time A pension scheme with employer contributions A variety of online discounts and rewards from major retailers Health and well-being plans Life assurance Family friendly arrangements, including opportunities for flexible working Tax efficient savings through our Cycle to Work scheme A wide range of learning and development opportunities

Job Reference: 223084

If you are applying internally, don't forget to use your internal careers account to submit your application.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.