Chief of Staff - Markets Operations

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, driving impact along with influencing stakeholders Citis Global Markets COO team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Markets Operations Chief of Staff team sits within Markets COO. We trusted partes to the Markets Operations leadership team and work closely with the product owners and other cross functional stakeholder in developing and implementing the strategy for the organization

The Chief of Staff (Business Unit Manager) is a senior position within the Markets Operations Chief of Staff team, acting as a strategic advisor, communications expert and drives overall administrative activities related to Markets Operations functions.

The Business Unit Manager also coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.

What youll do

Drive administrative, operational, reporting and quality improvements through partnership with internal teamsLead the creation and execution of communication and employee engagement strategy including presenting on strategy to Operations leadership regularlyImplement a successful People and Engagement strategy, including analysis and response to employee engagement surveys, to help attract, develop, retain and recognize our peoplePreparation of materials for senior stakeholder engagement and governance forumsAnalysis of progress against selected strategic objectives - communicating key risks, defining mitigation strategies and helping to oversee to resolutionIdentify opportunities to enhance global consistency in the operating modelDevelop, analyze and maintain metrics for measuring success, opportunities for improvement, management reporting and escalationEnsure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managedAppropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What well need from you

Innovative mindset, with ability to think creatively on how to engage staff in an effective and efficient manner, leveraging emerging technologies where availableAbility to establish and build trust with professionals at all levelsEnergetic, flexible, collaborative, and proactive; a leader who can positively and productively add impactSelf-reliant, good problem solver, results oriented with attention to detailStrong, influential communicator who is articulate and concise.Strong risk management and control mindsetProvides evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sourcesExperience in a global financial services firmProven experience in financial servicesExperience working in global and complex settings with multiple stakeholdersProven ability to work in a team of diverse skill sets and culturesProven ability to work in high-pressure, time-sensitive environmentsConsistently demonstrate clear and concise written and verbal communicationEducation:Bachelor's degree/University degree or equivalent experienceMBA/masters degree is good to havePrior experience in a chief of staff function is good to have

What we can offer you

The role offers opportunity to have a wide range of impact from influencing our People & Culture through Engagement, to partnering with stakeholders to define target operating model. Strong platform for professional growth

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenureA discretional annual performance related bonusPrivate medical insurance packages to suit your personal circumstancesEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citis EEO Policy Statement and the Know Your Rights poster.