Client Manager

In a significant move within the packaging and brand services industry, SGS & Co and SGK have united to form SGX, a powerful new entity focused on innovative packaging production. This fusion leverages over 150 years of collective experience and a rich legacy of trusted service to deliver a comprehensive suite of packaging graphics, plate and cylinder production, and metal deco services. SGX is poised to redefine how brand owners, retailers, and printers approach their packaging needs, emphasizing reduced complexity, flawless in-market execution, and global reach for consistent, impactful brand presence.

Opportunity Overview: Launch Deliver Manager (Britvic Stakeholder Focus)

SGX is seeking a dynamic and experienced Launch Deliver Manager (LDM) to serve as the pivotal point of contact for all Britvic stakeholders involved in the graphics packaging process. This role is crucial for ensuring the seamless execution of graphics projects, acting as the "feet on the ground" for SGX tasks and demonstrating exceptional account and project management skills. The ideal candidate will partner effectively with internal and external stakeholders to not only meet but exceed client expectations, driving successful brand launches and ongoing packaging initiatives.

Key Advantages for Candidates:

• Industry-Leading Collaboration: Be at the forefront of a newly unified, powerful force in packaging production, SGX, benefiting from the combined expertise of SGS & Co and SGK.
• Direct Client Impact: Play a critical role in the success of a major brand, Britvic, by directly managing the complex graphics packaging process from concept to factory floor.
• End-to-End Project Ownership: Take full accountability for the packaging project timeline, gaining comprehensive experience in critical path management and cradle-to-grave project lifecycle.
• Strategic Partnership: Collaborate closely with a diverse range of key stakeholders including Marketing, Procurement, Design, Technical, Regulatory, and Print Partners, fostering strong relationships and driving consensus.
• Continuous Improvement Focus: Contribute to optimizing processes, identifying opportunities for greater efficiency and speed in bringing products to market.
• Global Reach & Scale: Work within an organization with a significant global footprint, offering opportunities to influence consistency and impact at scale.
• Professional Development: This role offers ample opportunities to hone skills in account management, project management, stakeholder relations, and process development within a fast-paced, dynamic environment.

Key Considerations for Candidates:

• Experience in FMCG or Print/Packaging: A strong preference exists for candidates with a background in the Fast-Moving Consumer Goods (FMCG) market or the print/packaging industry.
• Change Management & Process Development: Proven experience in change management and developing robust processes will be highly advantageous.
• Account & Project Management Acumen: The role demands a high level of skill in managing client relationships, project timelines, budgets, and deliverables.
• Communication & Collaboration: Excellent written and verbal communication, strong listening skills, and the ability to build and maintain positive working relationships across diverse teams are paramount.
• Problem-Solving & Adaptability: The capacity to anticipate challenges, mitigate risks, and adapt to a fast-paced, demanding environment while managing multiple priorities is essential.
• Commercial Awareness: A good understanding of commercial realities and the ability to upsell SGX group services will be a valuable asset.
• Detail-Oriented & Proactive: A meticulous approach to detail, coupled with a self-directed and proactive attitude, is key to success in this role.

This Launch Deliver Manager position presents an exciting opportunity for a motivated professional to make a significant impact within a leading global organization. If you thrive in a collaborative environment, possess strong project leadership skills, and are passionate about delivering flawless packaging executions, this role could be a perfect fit for your career trajectory.