Team Leader

Operations Team Leader - Cleaning Services: An Opportunity for Dedicated Professionals

Are you a motivated and customer-focused individual with a passion for maintaining pristine environments? This Operations Team Leader position within our vibrant university campus offers a unique opportunity to contribute to the safety, health, and overall positive experience of our diverse community.

About the Role:

This is a key leadership role where you will be responsible for overseeing a team of cleaning staff in a designated area of our main campus. Your primary focus will be to ensure the delivery of an efficient and high-standard cleaning service, directly impacting the quality of life for our students, staff, and visitors. This role demands a proactive approach and a commitment to excellence in customer service.

Key Advantages for Candidates:

• Impactful Contribution: Directly contribute to creating a safe, hygienic, and welcoming campus environment for thousands of individuals.
• Team Leadership: Gain valuable experience in supervising and motivating a cleaning team, developing your management and interpersonal skills.
• Career Development: Access a wealth of learning opportunities through the University's Organisational Development & Professional Learning team, including courses on professional skills, wellbeing, and even languages.
• Generous Benefits Package: Enjoy an exceptional holiday allowance of 26 days plus 16 bank holidays/university closure days (exceeding 40 days annually!), a competitive pension scheme, and attractive health and wellbeing benefits.
• Work-Life Balance Considerations: While the role is primarily campus-based, the University is open to discussing flexible working arrangements to support your personal needs.
• Supportive Environment: Become part of a large and diverse Facilities Directorate team that is known for its supportive nature and dedication to service excellence.

Key Considerations for Your Career Path:

• Customer Service Focus: A strong emphasis on customer service is paramount. You'll be interacting with various stakeholders, and your ability to represent the university positively will be crucial.
• Flexibility is Key: The nature of a university environment means you may be required to work on weekends, bank holidays, and during university closure/open days. A flexible approach will be essential for success in this role.
• Commitment to Standards: This role requires a commitment to upholding the highest cleaning standards, ensuring a consistently positive campus experience.
• Health and Safety Awareness: Candidates should review the Pre-employment Health Assessment details within the Candidate Brief.

This role represents a fantastic opportunity for individuals looking to advance their careers in operational management within a dynamic and supportive educational setting. If you are a dedicated leader with a passion for service and a desire to make a tangible difference, we encourage you to explore this exciting prospect further.