Course Administrator - Internal only

Are you a detail-oriented and proactive administrative professional seeking a rewarding career opportunity? The School of Business and Law is looking for a dedicated Course Administrator to join their dynamic team. This role offers a fantastic chance to contribute to the smooth operation of academic programs, providing essential support to both staff and students.

In this position, you will work collaboratively with the Academic Administration Manager and Senior Course Administrators. Your strong organizational and administrative skills will be crucial in planning, prioritizing, and managing a diverse range of work activities. You will be the first point of contact for many, handling inquiries through various channels, offering guidance on university services, policies, and procedures, and providing comprehensive administrative support to course teams. A key aspect of this role involves delivering a friendly, efficient, and professional reception service to students, staff, visitors, and external stakeholders, all while upholding excellent customer service standards.

Advantages for Candidates:

• Career Development: This role provides a solid foundation in academic administration within a reputable university setting. Working alongside experienced professionals offers excellent learning opportunities and exposure to various administrative functions.
• Varied Responsibilities: The position encompasses a wide array of tasks, from managing inquiries and providing information to supporting academic teams. This variety ensures a stimulating and engaging work environment.
• Impactful Role: You will play a vital role in ensuring the seamless delivery of educational services, directly contributing to the positive experience of students and the efficiency of academic staff.
• Benefits and Perks: The university offers a competitive salary of £27,319 to £30,378 per annum, alongside generous pension contributions. Enjoy flexible working hours, with potential for remote working, and a comprehensive annual leave package that includes time off during the Christmas period. Additional benefits include access to the Cycle Scheme and discounted sports facilities, including fitness classes and gym access.
• Location: The role is based at the Moulsecoomb Campus, a vibrant and accessible location.
• Work-Life Balance: The position is full-time (37 hours per week) and permanent. The university also welcomes applications from candidates interested in job sharing, promoting flexibility.

Key Considerations for Candidates:

• Customer Service Focus: A strong aptitude for customer service is paramount. You will be interacting with a diverse range of individuals, requiring patience, clear communication, and problem-solving skills.
• Organizational Prowess: The ability to manage multiple tasks, prioritize effectively, and maintain meticulous records is essential for success in this role.
• Communication Skills: Excellent written and verbal communication skills are vital for handling enquiries, providing information, and liaising with various stakeholders.
• Technical Proficiency: A high standard of proficiency in Microsoft Office suite is expected, along with the ability to learn and utilize various data management systems.
• Proactive Approach: Candidates who are proactive, take initiative, and are committed to ensuring effective service delivery will thrive in this environment.

This Course Administrator position presents an excellent opportunity for individuals looking to build a career in academic administration within a supportive and forward-thinking institution. If you possess the required skills and are eager to contribute to a thriving educational community, we encourage you to apply.