Credit Controller, Greene King

Company Description

As a Credit Controller (5-6 months FTC)Âbased in our office in Abbot House, Bury St Edmunds on a hybrid working, fixed term contract basis your role will be dealing with incoming calls and emails,Âreleasing orders for delivery, daily contact with customers and field-based personnel and collection of payment to enable orders to be released.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what wholly British, the pub experience.ÂÂ

Additional Information

We’re all about rewarding our team hard work, that why…

You’ll receive a competitive salary, pension contribution as well as:

The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.ÂDiscount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role? When they are placed, you could receive £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…Job Description

Location: Bury St Edmunds

Fixed term contract position for 5-6 months

Your role as a Credit Controller...

Controlling your own ledger and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write offsCollection of paymentsReleasing orders within scheduled timeframes and to deadlineDealing with disputed invoices as well as liaising with the legal team on irrecoverable debtDay to day administration support e.g. copy invoices, statements, customer accounts etcDealing with telephone and email queries quickly and efficientlyBuilding excellent relationships with customers as well as peers in other departmentsUse of online platforms such as Procure WizardPutting together weekly excel reports to send to the Sales Development Managers on overdue debtsSupporting colleagues to help cover tasks periodically

What you'll bring...

Good credit management experienceAbility to work well under pressure & in a changing environmentAble to meet deadlines and performance targetsExcellent attention to detailExcellent communication and customer service skillsA strong team player with excellent planning and organisation skillsProactive and methodicalGood excel skills and familiar with Windows

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