Customer Account Manager – ASDA Toiletries

Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Account Manaer – Asda Beauty Location: Kingston Head Office Work Level: 2A JOB PURPOSE The Customer Account Manager is tasked with fostering strong relationships with the ASDA buying team, developing and executing customer business plans at a category level to achieve USG, market share, and profitability targets. This role involves daily interactions with customer buyers, supply chain, shopper marketing, and internal category and brand contacts. Key Focus Areas: Customer Service: Lead the Customer/Unilever relationship within your categories, ensuring an exceptional customer experience. Shopper Insight: Grow categories through insights and exceed shopper expectations. Digital Proficiency: Confidently discuss and implement digital strategies. Commercial Rigor: Apply extensive commercial rigor in assessing and implementing growth strategies to advance the Joint Business Plan (JBP). Category-Based Selling: Enhance space, distribution, range, and POS for your business through category-based selling. Responsibilities: Build and maintain strong, sustainable customer relationships. Negotiate effectively to meet OKRs. Develop and deliver strategic business plans for the Beauty category. Agree on a share-winning trade plan. Manage promotional and non-promotional investments, ensuring all agreements are documented and stored. Oversee the launch and performance tracking of new products with customers. Ensure effective in-store activation of key events. Accountabilities: Manage the customer P&L to meet allocated targets. Monitor in-month performance versus forecast. Accurately manage accruals and pricing. Ensure customer compliance with agreed trade terms. Conduct S&OP forecasting. Provide regular performance data and updates to CSP and the BU. Maintain up-to-date JBP tracking, forecasting, and projecting to keep the business on target. Handle required administrative tasks for the customer, including pricing, rebates, NLF, promo proposals, trade terms, and JBP agreements. Key Deliverables: Achieve key business goals. Fulfill job fundamentals as outlined in the Customer Category Framework. ALL ABOUT YOU Previous experience in a CAM role. Proven ability to work effectively within a team environment. Preferable experience in a commercial & strategy role, or category management. NOTES Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.   Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Kayleigh Reynolds on Kayleigh.reynolds@unilever.com  What we offer Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com). Location  In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in early 2025 and will consist of two interconnected buildings, as well as landscaped surrounding areas.  Relocation to the UK Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions. We are one of the world largest consumer goods companies with amazing brands, dynamic people and a sustainable vision. We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life. If you are ambitious, keen to learn and want lo lead, you have come to the right place. Explore our website and apply to be part of a company with more than 400 brands used by over two billion people everyday.