Customer Assistant - Christmas reference: R-184468

Embark on a Festive Career Journey with John Lewis & Partners This Christmas!

Are you looking for an opportunity to be part of a truly special and iconic retail experience? John Lewis & Partners is once again gearing up for its magical Christmas season, and they are seeking enthusiastic and dedicated individuals to join their team as Temporary Customer Assistants. This role offers a chance to contribute to the renowned customer service John Lewis is celebrated for, all while immersing yourself in the festive spirit.

Why Consider This Opportunity? Key Advantages for Candidates:

• Be Part of a Prestigious Brand: Join a company with a rich heritage and a commitment to excellence. Working with John Lewis & Partners offers significant prestige and a chance to develop valuable retail experience.
• The Magic of Christmas: Contribute to creating memorable experiences for customers during one of the busiest and most exciting times of the year. The festive atmosphere within the stores is infectious and rewarding.
• Competitive Hourly Pay: Earn a strong hourly wage of £12.40, reflecting the value placed on your contribution.
• Potential for Enhanced Earnings: For those working specific overnight shifts between 22:00 and 06:00, there's an opportunity for a Night Premium of £3.50 per hour, provided you are enrolled in the Enhanced Hours Premium arrangements. This adds an attractive financial incentive for flexible working patterns.
• Flexible Working Options: With a variety of full-time and part-time positions available, this role can accommodate different lifestyle needs. Contracts range from 14 to 37.5 hours per week, with flexibility in working early starts, evenings, and weekends.
• Comprehensive Training: John Lewis & Partners invests in its people. You will receive full training, including digital learning modules and on-the-job guidance, ensuring you feel confident and well-supported from day one.
• Be Your Authentic Self: The Partnership fosters a diverse and inclusive environment where you are encouraged to be yourself and contribute to a collaborative team dynamic.
• Career Development Insights: While primarily temporary, there's a possibility of exploring permanent roles in the future. This seasonal position can serve as an excellent stepping stone to further career opportunities within the employee-owned business.
• Ownership and Rewards: As part of the UK's largest employee-owned business, you'll experience a unique culture where everyone is a Partner, sharing in the responsibilities and the rewards of success.

Key Considerations for Your Career Path:

• Nature of the Role: This is a temporary contract primarily focused on the Christmas period, with roles concluding in early January 2026. It's an excellent opportunity for seasonal work or to gain experience in a fast-paced retail environment.
• Pace and Variety: The role is described as fast-paced and varied. Successful candidates will be expected to be adaptable and proactive in supporting various shop floor activities, from customer service and sales to stock management and till operations.
• Customer Focus is Paramount: The core of this role is delivering exceptional customer service. Candidates who thrive on engaging with people, understanding their needs, and going the extra mile will excel.
• Weekend and Evening Availability: The operational hours require flexibility, including early starts, evenings, and weekends. Please ensure your availability aligns with these requirements.
• Application Timeline: Interviews commence from 23rd September, and the closing date for applications is October 7, 2025. However, vacancies can close early due to high application volumes, so applying early is highly recommended.
• Assessment Process: Be prepared for group assessments as part of the interview process.
• Basic IT Literacy: While no extensive technical skills are required, a comfortable level of basic IT literacy is essential for digital learning and in-store systems.
• Potential for Vetting: Some roles may be subject to pre-employment vetting, which could include DBS checks. If this applies, you will be informed during the recruitment process.

This temporary Customer Assistant position at John Lewis & Partners offers a fantastic chance to gain invaluable retail experience, be part of a renowned brand during its most exciting season, and enjoy a supportive and inclusive work environment. It's an ideal role for individuals looking to earn during the festive period, explore a career in retail, or simply contribute to the exceptional customer service that defines John Lewis.