Seasonal Customer Assistant Opportunity at John Lewis & Partners

The festive season at John Lewis & Partners is a truly special time, filled with a magical atmosphere and a deep commitment from its Partners to ensure every customer finds the perfect gift. This temporary role as a Seasonal Customer Assistant offers a fantastic opportunity to be part of this celebrated experience, contributing to the renowned service John Lewis & Partners is known for. If you're looking for a dynamic role that allows you to engage with customers and be part of a supportive, diverse team, this could be an excellent stepping stone in your career.

Key Advantages for Candidates:

• Be part of a Festive Tradition: Immerse yourself in the excitement of the Christmas period at a beloved retail institution.
• Competitive Pay: Earn a strong hourly rate of £12.40, with potential for a Night Premium of £3.50 per hour for specific late-night shifts, enhancing your overall earnings.
• Flexible Working: A range of contract lengths and hours are available, from 15 to 37.5 hours per week, accommodating various lifestyles and commitments. This includes opportunities for early starts, evenings, and weekends, offering excellent flexibility.
• Comprehensive Training: John Lewis & Partners provides full training, including digital learning and on-the-job support, ensuring you feel confident and equipped to excel in your role. This is ideal for those new to customer service or retail.
• Career Development: While primarily temporary, there is the possibility of permanent roles becoming available, offering a pathway for career progression within the Partnership.
• Employee Ownership: Gain an insight into the unique employee-owned business model of the John Lewis Partnership, where everyone is a Partner and shares in the rewards and responsibilities.
• Supportive Environment: You'll be working within a diverse team where you are encouraged to be yourself and thrive.

Key Considerations for Your Career Path:

• Temporary Nature: Understand that these contracts are primarily temporary until early January 2026. This role is an excellent opportunity to gain valuable experience, build your resume, and explore a potential career in retail or customer service.
• Fast-Paced Environment: The role involves a fast-paced and varied working environment. Candidates who thrive in dynamic settings and enjoy a hands-on approach will find this role rewarding.
• Customer-Centric Focus: The core of this role is delivering exceptional customer service. A genuine passion for helping people, strong communication skills, and a proactive attitude are essential for success.
• Team Collaboration: Flexibility and a willingness to support colleagues across different shop functions, including till operations, stock management, and general upkeep, are crucial for maintaining smooth operations.
• Basic IT Literacy: Essential for using in-store systems and training modules.
• Early Application Recommended: Vacancies can close early due to high demand, so applying promptly is advisable.
• Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, including potential DBS checks. Information will be provided during the recruitment process.

This Seasonal Customer Assistant position offers more than just a temporary job; it's an invitation to join a celebrated brand during its busiest and most exciting period. It's a chance to hone your customer service skills, contribute to memorable shopping experiences, and potentially discover a fulfilling career within the unique John Lewis Partnership.