Customer Assistant - Fire Health & Safety Officer - New Store Opening - Warrington Riverside Outlet

Customer Assistant - Fire Health & Safety Officer - Warrington Riverside Outlet

The perfect candidate for our brand new outlet store, located at Riverside Retail Park, Warrington, WA1 2GZ, will be:

Creative

Flexible

Up for the challenge

Remarkable!

If you think you are the ideal person for one of our roles, we would love to hear from you.

Contracted hours and work pattern to be discussed at assessment centre

Interviews for this position will be held in the form of a 2 hour assessment on 4th April at our facilitation store Gemini. This will be the only available time and location to complete this assessment. Due to high demand, interviews will be offered on a first come first served basis.

If you wish to apply for more than one vacancies you will only be invited to ONE assessment centre - where you can discuss any other opportunities you are interested in.

Anticipated start date: week commencing 27th April

Due to the work requirements of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.

What’s in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

20% Colleague discount on most things from furniture, fashion and food.

A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.

Competitive holiday entitlement with the potential to buy extra holiday days!

Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes

Charity Volunteer Day – A paid day away from work to support your chosen charity.

A very generous Defined Contribution Pension Scheme and Life Assurance

Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

What you’ll do

Your key accountabilities will include

Help maintain a store that provides a safe, secure, and healthy environment for all persons on the premises.

Be the standout visible figurehead and go to individual for promoting excellent safety processes in store.

Create a working relationship with all store colleagues based on trust and reliability which results in open and

honest two-way communication. This will support to drive a positive safety culture in store.

Ensure all tasks relating to Safety are carried out correctly and in line with policies and procedures.

Be proactive in your approach to the role, identifying hazards and engaging with relevant colleagues to

mitigate risk.

Ensure clear communication using a variety of forms to raise awareness of safety with all colleagues.

Assist management team to ensure all mandatory safety learning has been completed by all colleagues in

accordance with company policy, frequency and prior to any task being undertaken.

Be actively involved with induction and assist in practical training (Fire Tours, Emergency Team, Workplace

Transport etc.)

Carry out regular reviews of the store Incident Database to ensure all incidents are accurately reported,

investigated and measures put in place and communicated to colleague reducing risk of reoccurrence.

Assisting management team and/or TSL team with any local authority enforcement visits or contact.

Support the store Emergency and First Aid team to ensure provision is suitable and sufficient in accordance

with policy.

Attend weekly review meetings with the Store Manager to discuss Fire, Health & Safety matters.

Complete and review Fire Risk Assessment and Risk Assessments as required to identify and mitigate risk

engaging and communicating findings to relevant colleagues and managers

Who you are

Essential skills and experience will include:

Excellent customer service skills

Awareness of, and confident with technology

Good attention to detail

Effective team working

Good communication skills

Good working knowledge of all Microsoft applications

Ability to deliver a great colleague experience.

Excellent attention to detail with a proactive approach to problem solving.

Desirable skills and experience will include

Knowledge of the end-to-end colleague lifecycle

Able to demonstrate resilience.

System knowledge, i.e., experience of People Systems

Experience of working in a helpdesk environment. Understanding of incident and problem management

Good operational understanding of Colleague Services Teams and how all link in with each other

Everyone’s welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment