Customer Assistant Part Time reference: 612005

## Lidl Customer Assistant: A Review for Aspiring Retail Professionals This review offers a comprehensive look at the Lidl Customer Assistant role, designed to help potential candidates understand the opportunity and assess its alignment with their career aspirations.

Lidl is seeking motivated and customer-focused individuals to join their team as Customer Assistants. This role offers a dynamic and engaging work environment, perfect for those who thrive in a fast-paced setting and enjoy direct customer interaction.

Advantages of the Role:

• Competitive Compensation & Benefits: The position offers a strong hourly pay rate of £13.00 - £13.95, with enhanced rates for bank holidays (£2.00 per hour additional) and nights (£3.50 per hour additional). This is complemented by a generous benefits package including 30-35 days of holiday (pro rata), a 10% in-store discount, a pension scheme, and enhanced family leave.
• Varied and Dynamic Work: No two shifts are alike. You'll be involved in a range of tasks, from restocking shelves and operating tills to ensuring the store is clean, tidy, and organised. This variety ensures you'll stay engaged and learn diverse retail operations.
• Career Progression: Lidl is committed to supporting employee growth. With the right training and dedication, there are significant opportunities for advancement within the company, including specializing in areas like Freshness, Non-Food, or Bakery.
• Supportive Team Environment: Lidl fosters a collaborative culture where team members pitch in to help each other. This supportive atmosphere, combined with a positive approach to work, creates an inspiring environment for both colleagues and customers.
• Commitment to Diversity and Inclusion: Lidl champions diversity, equity, and inclusion, welcoming applicants from all backgrounds. This commitment ensures a respectful and fair working environment where individuality is celebrated.

Key Considerations for Candidates:

• Flexibility is Key: The role requires a degree of flexibility to accommodate varying shift times, including early starts and late finishes. Candidates who can adapt to changing priorities will be well-suited.
• Customer-Centric Mindset: A passion for providing excellent customer service and a friendly, positive attitude are paramount. The ability to engage with customers, answer queries, and make their shopping experience enjoyable is essential.
• Proactive and Hands-On Approach: This role is not just about serving customers; it involves actively contributing to store operations. This includes efficiently processing deliveries, baking fresh goods, and merchandising products with care.
• Drive and Determination: Success in this role hinges on a strong work ethic and a genuine desire to contribute to the success of your store. A proactive approach to tasks and a willingness to go the extra mile will be highly valued.
• Background Checks: As is standard in retail, employment is conditional on satisfactory references and, if requested, a Disclosure and Barring Service (DBS) check.

For individuals looking to build a career in retail, the Lidl Customer Assistant position offers a solid foundation. It provides competitive remuneration, a supportive and inclusive work environment, and clear pathways for professional development. If you are a motivated individual with a passion for customer service and a desire to contribute to a successful team, this opportunity at Lidl could be an excellent step in your career journey.