Customer Delivery Hub, Driver Trainee, Technician

This is an exciting opportunity for individuals looking to embark on a career as a skilled Customer Delivery Technician within the renowned John Lewis Partnership. The role offers a comprehensive 3-month trainee program designed to equip you with the necessary skills and a C1 driving licence, transforming you into a fully qualified professional.

Advantages for Potential Candidates:

• Career Development: The structured trainee program is a significant advantage, providing complete support to gain a C1 driving licence and essential technical skills. This is a clear pathway to a permanent, skilled role.
• Becoming a Brand Ambassador: You'll have the unique chance to represent the esteemed John Lewis brand directly to customers, delivering not just products but also their signature excellent service.
• Tangible Impact: The role involves more than just delivery; you'll be installing cherished products like furniture and appliances, bringing satisfaction directly to customers' homes. This offers a sense of accomplishment and direct contribution.
• Financial Incentives: For those joining from 5th October 2025, there's an attractive Evening Premium (£2.50/hour) for hours worked between 18:00-22:00 and a Night Premium (£3.50/hour) for hours between 22:00-06:00, offering enhanced earning potential.
• Salary Progression: Upon successful completion of the training and achieving your C1 licence, your salary will increase, with the potential to reach up to £34,353 annually.
• Partnership Benefits: As part of the John Lewis Partnership, you'll become a co-owner, sharing in the rewards and successes of the UK's largest employee-owned business. This fosters a unique sense of belonging and shared responsibility.
• Work-Life Balance Focus: The Partnership emphasizes Partner well-being and offers opportunities for flexible working arrangements, which can be discussed during the interview process.

Key Considerations for Candidates:

• Physical Demands: Be prepared for the physical nature of the role, which involves significant heavy lifting of large items such as sofas, white goods, and mattresses.
• Commitment to Training: The 90-day trainee program requires dedication and individual input. While a salary increase is tied to successful completion, the timeline for this can vary based on individual progress and training needs.
• Customer Service Excellence: A strong focus on providing exceptional customer service is paramount. You'll need to be courteous, respectful of customers' homes, and adept at problem-solving.
• Technical Aptitude: An interest in technology and installation is essential, as you'll be responsible for installing various products and demonstrating their functionality to customers.
• Driving Licence Requirements: A UK B-category manual driving licence with no more than 6 points is a strict requirement.
• Pre-employment Vetting: Be aware that some roles may require pre-employment vetting, which could include DBS checks. Prompt completion of any required vetting documents is encouraged.
• Application Timing: It is advisable to apply as soon as possible, as vacancies can close early due to high applicant interest.

This role offers a fantastic opportunity for motivated individuals to build a rewarding career within a respected organization, combining practical skills development with the benefits of being a valued co-owner.