Customer Team Leader reference: 1061198

Customer Team Leader Opportunity at Co-op Eyemouth

This role presents an exciting opportunity for individuals looking to step into a leadership position within a well-established and community-focused organization. As a Customer Team Leader at Co-op in Eyemouth, you'll be instrumental in shaping the customer experience and supporting the store team. This position offers a blend of hands-on operational duties and people management, making it ideal for those who enjoy a dynamic work environment.

Advantages for Potential Candidates:

• Career Growth & Development: Co-op is committed to your professional journey. You'll receive full, paid training and dedicated support to help you grow your career. This includes opportunities to develop leadership skills, coach team members, and deputise for the Store Manager, providing a clear path for advancement.
• Valuable Benefits Package: Beyond the hourly rate, successful candidates will benefit from a comprehensive package. This includes a generous 36 days of holiday (pro-rata for part-time), a pension scheme with up to a 10% employer contribution, and a substantial 30% discount on all Co-op products.
• Wellbeing Support: Co-op prioritizes the wellbeing of its employees. You'll have access to virtual healthcare services for yourself and your family, including GP appointments, mental health support, and more. Additionally, a 24/7 employee assistance service is available.
• Financial Flexibility: The introduction of "Stream" offers access to a percentage of your earned pay as you need it, providing an innovative approach to financial management.
• Community Impact: Co-op has a long-standing commitment to its communities. As a Customer Team Leader, you'll play a role in building relationships and supporting local initiatives, contributing to a greater social purpose.
• Inclusive Environment: Co-op actively fosters a diverse and inclusive workplace. They welcome applications from all backgrounds and are committed to making reasonable adjustments for candidates with disabilities.

Key Considerations for Your Career Path:

• Flexible Working Pattern: The role requires flexibility with varied shifts, including early mornings (6 am store opening), afternoons, late evenings (10 pm store closing), and weekends. While the exact schedule will be discussed at interview, candidates should be prepared for this dynamic nature of retail operations.
• Leadership and Operational Balance: This position requires you to effectively balance leading and supporting your team with undertaking essential shop-floor tasks such as re-stocking and maintaining store cleanliness. Strong organizational and problem-solving skills are crucial.
• Age Requirement: Due to the nature of authorising age-related sales, applicants must be aged 18 or over.
• Application Process: The application process is streamlined and mobile-friendly, with no CV required initially. However, it does involve two online assessments designed to gauge suitability for the role.
• Commitment to Development: While Co-op offers extensive support, a genuine desire to learn, grow, and develop your leadership skills is essential for success in this role.

This Customer Team Leader role is an excellent stepping stone for individuals looking to build a leadership career in retail. The combination of comprehensive benefits, a supportive work environment, and a focus on community makes it a compelling opportunity for those seeking a rewarding and impactful role.