Customer Team Member reference: 1058250

Discover a Rewarding Career as a Customer Team Member at Co-op

This opportunity for a Customer Team Member at Co-op's Lauder Road, Kirkcaldy location presents a fantastic entry point into a dynamic retail environment. With a part-time contract of 12 hours per week, complemented by regular overtime opportunities, this role is designed for those seeking flexible work arrangements without compromising on career development. The £12.60 per hour pay rate, combined with a comprehensive benefits package, makes this a truly attractive prospect for individuals looking to contribute to their local community and grow within a values-driven organisation.

Advantages for Aspiring Candidates:

• Exceptional Benefits Package: Co-op truly invests in its colleagues. Beyond a competitive salary, you'll enjoy 31 days of holiday (pro rata), a generous pension scheme with up to 10% employer contributions, and substantial discounts on Co-op products. This role also offers access to virtual healthcare services for you and your family, supporting your overall wellbeing.
• Comprehensive Paid Training: No prior experience? No problem! Co-op provides full, paid training, equipping you with all the necessary skills and knowledge to excel in your role. This commitment to training underscores their dedication to your personal development and career progression.
• Focus on Wellbeing: Co-op's commitment extends beyond the workplace. They offer robust support for your physical, mental, and financial wellbeing, including market-leading policies for life events. Access to Wagestream, a money management app, and a 24/7 employee assistance service further highlight this dedication.
• Community Impact: As a Customer Team Member, you'll play a vital role in serving your local community. This includes getting involved in local activities and events, fostering a sense of connection and purpose.
• Flexible and Supportive Work Environment: The role offers varied shifts, including afternoons, late evenings, and weekends, with rotas shared three weeks in advance and accessible on your mobile. This flexibility, coupled with a commitment to building an inclusive workplace, creates a supportive atmosphere.
• Simplified Application Process: Co-op streamlines the application with a mobile-friendly process, eliminating the need for a traditional CV. This accessibility allows a wider range of candidates to explore this opportunity.

Key Considerations for Your Career Path:

• Varied Responsibilities: While customer service is paramount, the role also involves essential store operations such as restocking shelves, maintaining cleanliness, and ensuring product freshness. This provides a well-rounded retail experience.
• Shift Flexibility: The nature of retail means that availability for varied shifts, including evenings and weekends, is crucial. This offers flexibility but requires careful consideration of your personal commitments.
• Teamwork and Collaboration: Success in this role hinges on your ability to work effectively within a friendly team, supporting colleagues to deliver excellent customer service.
• Customer-Centric Approach: A genuine desire to help customers and a positive attitude are key. You'll be expected to champion Co-op products and membership, contributing to a positive customer journey.
• Adaptability and Problem-Solving: The retail landscape is ever-evolving. A positive approach to change and the ability to effectively solve problems will be highly valued.
• Commitment to Inclusion: Co-op actively fosters an inclusive workplace and welcomes applications from all backgrounds. Their commitment to the Disability Confident scheme ensures a supportive recruitment process for candidates with disabilities.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to be part of a company with strong ethical values, a commitment to its people, and a tangible impact on the community. If you're seeking a role that offers excellent benefits, comprehensive training, and a supportive environment, this could be the perfect next step in your career journey.