Customer Team Member reference: 1059931

## Explore a Rewarding Career as a Customer Team Member at Co-op This role presents an excellent opportunity for individuals seeking a part-time position with a strong emphasis on customer service, community engagement, and personal development within the well-respected Co-op brand. If you're looking for a role that offers more than just a job, where your contributions are valued and your wellbeing is prioritized, this could be the perfect fit for you. ### Advantages for Potential Candidates: Joining the Co-op as a Customer Team Member comes with a compelling array of benefits designed to support your life and career. * **Generous Benefits Package:** * **Holiday Entitlement:** Enjoy 31 days of holiday (pro-rata for part-time colleagues), providing ample opportunity for rest and personal pursuits. * **Pension Scheme:** Benefit from a competitive pension plan with up to a 10% employer contribution, securing your financial future. * **Healthcare Services:** Access to virtual healthcare services for you and your family, offering peace of mind and convenient access to medical support. * **Product Discount:** Receive an impressive 30% discount on all Co-op products in-store, plus 10% discounts on other brands, allowing you to enjoy the offerings at a significant saving. * **Comprehensive Training and Development:** You will receive **full, paid training**, equipping you with the skills and knowledge needed to excel in your role. The Co-op is committed to your **personal development and career progression**, offering dedicated support. * **Financial Wellbeing Support:** Utilize Wagestream, a money management app that provides access to a percentage of your earned pay before payday, offering flexibility and control over your finances. * **Work-Life Balance & Flexibility:** While the role is part-time (16 hours per week with regular overtime), the varied shifts offer a degree of flexibility, and rotas are shared three weeks in advance and accessible via your phone. * **Community Focus:** Become part of an organization with a rich history of supporting communities. You'll have the chance to get involved in local activities and events, making a tangible difference. * **Inclusive Environment:** The Co-op is dedicated to building diverse teams and fostering an inclusive workplace where everyone can thrive. They actively welcome applications from all backgrounds and are committed to making reasonable adjustments throughout the recruitment process. ### Key Considerations for Your Career Path: To ensure this role aligns with your career aspirations, consider the following aspects: * **Shift Variability:** The working pattern includes a variety of shifts, such as early mornings, afternoons, late evenings, and weekends. Candidates should be comfortable with this flexibility and prepared to discuss their availability during the interview. * **Customer-Centric Role:** The core of this position revolves around providing excellent customer service. A genuine care for customer needs, strong interpersonal skills, and a positive attitude are essential for success. * **Hands-On Responsibilities:** Beyond customer interaction, the role involves a range of practical tasks including stocking shelves and maintaining store cleanliness. A willingness to engage in these duties is important. * **Adaptability and Problem-Solving:** The ability to adapt to change and proactively solve problems will be highly valued, as you'll be involved in introducing new products and services and supporting colleagues. * **Application Process:** The application is designed to be accessible, with the option to apply via mobile device without a CV. However, it does require the completion of two online assessments, estimated to take around 20 minutes. This Customer Team Member position at Co-op offers a unique blend of rewarding work, excellent benefits, and a supportive environment. It's an ideal stepping stone for those looking to build a career grounded in service, community, and continuous learning.