Customer Team Member reference: 1060659

Customer Team Member Opportunity: A Rewarding Role with Co-op

Are you a motivated individual with a passion for customer service and a desire to contribute to your local community? This Customer Team Member position at the Co-op in Twickenham presents an excellent opportunity for career growth and personal development within a company that truly values its people.

This role offers a competitive hourly rate of £13.85, inclusive of a London allowance, and a permanent, part-time contract of 10 hours per week, with the potential for regular overtime. The varied shift patterns, including afternoons, late evenings, and weekends, will be discussed at interview, offering flexibility to suit different lifestyles.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its exceptional benefits, including a generous 31 days of holiday (pro-rata for part-time roles), a strong pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Employee Discounts: Enjoy a substantial 30% discount on all Co-op products in-store, alongside 10% discounts on other brands.
• Financial Wellbeing Support: The "Stream" app provides access to a percentage of your earned pay as you need it, offering valuable financial flexibility.
• Commitment to Wellbeing: Co-op prioritizes employee wellbeing with a 24/7 employee assistance service and market-leading policies designed to support colleagues through life events.
• Career Development: You'll receive full, paid training and dedicated support for your personal development, fostering opportunities for career progression within the organization.
• Inclusive Workplace: Co-op is committed to building diverse teams and creating an inclusive environment where everyone can thrive. They actively welcome applications from all backgrounds and offer support for candidates with disabilities.
• Community Focus: As a Co-op team member, you'll have the chance to get involved in community activities and events, making a tangible difference locally.

Key Considerations for Your Career Path:

• Customer-Centric Role: This position is ideal for individuals who genuinely care about meeting customer needs and are committed to providing excellent service. You'll be the face of Co-op, assisting customers, promoting membership, and ensuring a positive shopping experience.
• Teamwork and Adaptability: Success in this role requires strong people skills, the ability to build positive relationships, and a proactive approach to problem-solving. You'll work collaboratively with colleagues and embrace change to improve store operations and introduce new products and services.
• Varied Responsibilities: Beyond customer service, your duties will include essential tasks such as restocking shelves, maintaining store cleanliness, and working in the in-store bakery. This offers a dynamic and engaging work environment.
• Age Requirement: Please note that applicants must be aged 18 or over due to the potential for working outside of standard hours, such as before 6 am or after 10 pm.
• Flexible Working: While the contract is for 10 hours per week, the availability of regular overtime and the varied shift patterns mean that flexibility in your working schedule will be beneficial.
• Application Process: The application process is streamlined, allowing you to apply using your mobile device without the need for a CV. It includes two short online assessments.

This Customer Team Member role at Co-op is more than just a job; it's an opportunity to join a values-driven organization that invests in its people and communities. If you are looking for a role that offers a strong sense of purpose, excellent benefits, and opportunities for development, this could be the perfect fit for your career journey.