Customer Team Member reference: 1061465

This review offers a professional perspective on the Customer Team Member position at Co-op, providing valuable insights for potential candidates to assess its alignment with their career aspirations.

Customer Team Member Opportunity: Worthing

Co-op is seeking enthusiastic individuals to join their team as Customer Team Members at their Worthing location. This role presents an engaging opportunity for those who thrive in customer-facing environments and enjoy contributing to a community-focused organization. The position offers a permanent, part-time contract with a guaranteed 12 hours per week, complemented by the potential for regular overtime.

Key Advantages for Candidates:

• Generous Benefits Package: Beyond the competitive hourly rate of £12.60, Co-op offers a comprehensive suite of benefits. This includes a significant 31 days of holiday (pro-rata for part-time), a pension scheme with an impressive up to 10% employer contribution, and access to vital virtual healthcare services for employees and their families. A notable perk is the 30% discount on all Co-op products, enhancing your personal savings.
• Focus on Wellbeing and Support: Co-op demonstrates a strong commitment to employee wellbeing. This includes support for physical, mental, and financial health, as well as market-leading policies designed to assist with significant life events such as bereavement, pregnancy loss, fertility treatment, and menopause.
• Comprehensive Training and Development: You will receive full, paid training, ensuring you are well-equipped for the role. The company also emphasizes support for personal development and career progression, suggesting avenues for growth within the organization.
• Flexible Working and Predictable Scheduling: While shifts are varied and include early mornings, evenings, and weekends, rotas are shared three weeks in advance and accessible via mobile. This provides a degree of predictability for managing your personal life alongside work commitments.
• Community Engagement: The role offers opportunities to get involved in local community activities and events, appealing to candidates who value making a positive impact beyond their immediate job responsibilities.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams and welcomes applications from all backgrounds. They are a Disability Confident employer, offering support and adjustments throughout the recruitment process for those who need them.
• Simplified Application Process: The ability to apply using a mobile device without needing a CV streamlines the initial application step.

Key Considerations for Candidates:

• Age Requirement: Applicants must be 18 years of age or older due to potential shift patterns that may include early mornings or late evenings.
• Shift Flexibility: The working pattern involves a variety of shifts, including early mornings (from 6 am) and late evenings (up to 11 pm), as well as weekends. Candidates should be prepared for this flexibility, and specific arrangements will be discussed during the interview.
• Varied Responsibilities: The role is dynamic and goes beyond till work. It involves customer service, shop floor duties, restocking shelves, and maintaining store cleanliness, requiring an adaptable and proactive approach.
• Problem-Solving and Adaptability: A positive attitude towards change and a knack for problem-solving are essential qualities for success in this role, as you'll be expected to contribute to a smooth and efficient store operation.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, which typically take around 20 minutes.

This Customer Team Member position at Co-op in Worthing offers a compelling blend of benefits, support, and community involvement. It is particularly well-suited for individuals seeking a part-time role with a reputable organization that genuinely invests in its people and local communities, while also valuing flexibility and a proactive approach to customer service.