## A Rewarding Opportunity: Become a Customer Team Member at Co-op
This role offers a fantastic entry point into the retail sector, particularly for individuals seeking flexible part-time work with a company that genuinely values its people and communities. If you're looking for a role where you can make a tangible difference, gain valuable customer service experience, and benefit from a supportive work environment, this Customer Team Member position at Co-op in Crawley might be the perfect fit for you.
### Key Advantages for Candidates:
This opportunity stands out due to several compelling benefits designed to support your well-being and career growth:
* Competitive Pay & Guaranteed Hours: Earn £12.60 per hour with a permanent part-time contract, offering 12-16 hours per week. The availability of regular overtime provides an excellent opportunity to increase your earnings.
* Exceptional Benefits Package: Co-op is renowned for its employee-centric approach. You'll receive:
- Generous Holiday Allowance: 31 days of holiday (pro-rata for part-time), providing ample opportunity for rest and personal pursuits.
- Strong Pension Scheme: Benefit from up to 10% employer contributions to your pension.
- Comprehensive Healthcare: Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
- Significant Staff Discount: Enjoy a 30% discount on all Co-op products in-store, a fantastic perk for everyday savings.
- Financial Wellbeing Support: Utilize "Stream," a money management app allowing access to a percentage of your earned pay as you earn it.
- 24/7 Employee Assistance: Confidential support is available around the clock for a range of life challenges.
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Comprehensive Training and Development: Co-op provides full, paid training, ensuring you have all the skills and knowledge needed to excel. This is coupled with dedicated support for your personal development and career progression.
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Work-Life Balance Focus: While shifts are varied and can include early mornings, late evenings, and weekends (to be discussed at interview), the rotas are shared three weeks in advance and accessible via mobile, aiding in planning.
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Commitment to Inclusivity: Co-op actively builds diverse and inclusive teams. They welcome applications from all backgrounds and are committed to creating a sense of belonging for all colleagues. They are also a Disability Confident employer, offering interviews to candidates with disabilities who meet the minimum criteria.
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Community Impact: As part of the Co-op, you'll contribute to a business with a long-standing commitment to fairness and community support. You'll have the chance to get involved in local activities and events.
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Simplified Application Process: The ability to apply using your mobile device with no CV required makes the initial step accessible to a wider range of candidates.
### Key Considerations for Candidates:
To help you assess your suitability and career aspirations, consider the following:
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Flexibility is Key: The role requires a degree of flexibility to work a varied shift pattern, including early mornings, late evenings, and weekends. This is crucial for ensuring store coverage and customer service.
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Age Requirement: Due to the potential for working outside of standard hours (before 6 am or after 10 pm), applicants must be aged 18 or over.
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Customer-Centric Attitude: The core of this role revolves around providing excellent customer service. A genuine care for others, strong interpersonal skills, and a proactive approach to problem-solving are essential.
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Teamwork and Adaptability: You'll be working as part of a team, supporting colleagues and adapting to changing tasks such as restocking shelves and maintaining store standards. A positive attitude towards change will serve you well.
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Application Process: Be prepared to complete two online assessments as part of the application, which should take approximately 20 minutes.
This Customer Team Member role at Co-op presents a valuable opportunity for individuals seeking stable, part-time employment within a company that prioritizes its people and their well-being. It's an excellent foundation for a career in customer service and retail, offering a comprehensive benefits package and a supportive environment to grow your skills.
