Customer experience manager job in Irlam

... for you! Region NCE > Onshore North > CSM UK/IE The Customer Service Management team is responsible for the relationship with our Customers, to ensure the required contractual service levels are met, and that we deliver according to our goals. We are looking for a new Team Leader for our Customer Service Management department in Warrington/Dublin, to support the growth and drive commerc

... of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees opera

... of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees opera

... of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees opera

... Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and

... high-quality, safe, and effective support for Bupa corporate customers. Key Responsibilities: Team Management: Oversee a team of Remote Counsellors, Remote CBT Psychotherapists and Psychologists , fostering a supportive and motivating environment. Leadership: Develop and coach front-line employees to deliver exceptional service. Continuous Improvement: Review demand, understand customer needs,

... the business, to build digital self-service solutions that improve customer experience and deliver operational results for the business How you’ll help us make Health happen Manage the people technology project portfolio for the MU, working in partnership with a network of content and application owners as well as other functional partners such as BGIUK and Group Technology teams to deliv

... the management and development of therapist networks to enhance our customer proposition. How you’ll help us make health happen: As the Therapy Networks Lead, you will: Deliver and maintain detailed consultant network reporting, collaborating with Data & Analytics teams. Define and implement tactical interventions to grow consultant capacity and improve customer experience. Conduct an

... clinician provision, managing associated costs, and improving customer experience. How you’ll help us make health happen: As the Clinician Network Manager, you will: Conduct annual reviews of clinician network fees, considering market conditions and making recommendations to senior management. Define and implement tactical interventions to grow clinician capacity and improve customer expe

... At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you’ll become part of our digital & data strategy, joining us on our journey and developing yourself along the way. Bupa are seeking a Data Migration Analy

... provide high-quality, effective, and safe remote counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies. Responsibilities: Provide high-quality counselling or brief interventions with excellent clinical outcom

... and processed accurately and consistently contributing to a Good Customer Outcome and Experience for our customers in line with business process and policy improvements within Bupa Insurance Limited. You will deliver constructive feedback to our internal Customers to ensure standards in compliant member interactions are improved and maintained, and that fair outcomes and excellent standards of

... the transformation of the dental portfolio to achieve our growth and customer experience ambitions, and ensure we’re a digital first, customer obsessed business. How you’ll help us make health happen Identification, delivery, and exploitation of synergies with Bupa Dental Centres (BDC) as a UPS, to drive customer volume and revenue for BDC. Take responsibility for the P&L of the

... the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives. Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards

Job Description: Job Title: Customer Experience System Senior Manager (6month FTC) Contract: 6 Month Fixed Term Contract, Full time, 37.5 hours Location: Salford Quays, Kirkstall Forge, Leeds or London, Angel Court Hybrid working: Choose your office location from above with an expectation of 1 to 2 days a week in your local office and once a month in Salford Quays Salary Banding: £55,000 - £

... our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. The role As Business Improvement Manager you will be responsible for ensuring strateg

... knowledgeable and efficient front-line service to our Bupa customers and providers via inbound and outbound calls, and administratively including signposting to enable customer access to eligible services through their Bupa policy. You’ll be responsible for ensuring eligibility for the customer to use their policy and preauthorise or decline treatment in line with policy coverage and ensu

... the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. How you’ll help us make health happen: You will either support referrals from our UK insurance business, provi

... the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. How you’ll help us make health happen: You will either support referrals from our UK insurance business, provi

... In our contact centres, you’ll be the ears and voice for our customers. Every call is different, but you’ll have the opportunity to touch the lives of strangers every day. We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist support they need. At Bupa, you’ll be a part of a fun, social environment as well as making a hu