Delivery manager jobs in Towcester

... of customer service. . Duties and Responsibilities: Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply. You’ll be the friendly face of our business – the helpful driver who delivers the unique blend of Waitrose quality and outstanding service right to our customers’ doors. When you’re not out and about you’ll be a

As a Customer Journey Strategy Manager you will be responsible for leading the strategy and delivery of exceptional customer experiences across a subset of the key end-to-end journeys. Youll work closely with journey owners, design leads, product, operations, and other teams to co-create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and

... evaluate and adopt new approaches to improve product development and delivery.Vice President ExpectationsAdvise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for m

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. Youll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experie

... the prison. Instigate the development and delivery of training programmes to managers and employees to raise awareness and clarify responsibilities regarding diversity, equal opportunities and human rights practice. Monitor the environment on a daily basis, ensuring that appropriate race relations, equal opportunities and human rights procedures are ap

... both internal and external stakeholders to ensure quality, costs and delivery.Analyst ExpectationsTo perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.Requires in-depth technical knowledge and experience in their assigned area of expertiseThorough understanding of the underlying principles and concepts within the area of experti

... you will: Lead and motivate regional teams to ensure the smooth delivery of services and operational excellence. Act as a central point of contact for our key client, building trusted relationships and proactively representing the team in high-level meetings, projects, and initiatives. Identify and drive continuous improvement opportunities in processes, performance, and collaboration—ensuri

... with our CRES retail stakeholders including respective programme managers to collate and present data for both BAU and change purposes Understands commercial value drivers over a medium term timeframe with in-depth knowledge of competitors and current industry practices Extensive knowledge how the function integrates with the business division / group to achieve overall business objectives Cha

... you will support the data platform and contribute to the successful delivery of key projects within finance including automation and regulatory. Youll work closely with cross-functional teams to design, develop, and optimize Alteryx workflows that drive data insights and operational efficiency across critical financial domains.Key skills required for this role include:Hands-on experience in Py

... journeys within retail banking.Experience in change managementand delivery.You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.This is a hybrid role and can be based in either Northampton or Knutsford. Purpose of

... and create solutions that balance technology risks against business delivery, driving consistency.AccountabilitiesDesign and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms.Targeted design act

... for our customers and colleagues.AccountabilitiesDevelopment and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strat

... you will collaborate with internal teams to enhance service delivery and maintain positive customer relationships.To be successful as a Customer Relations Officer - Complaints, you should:Be comfortable in handling customer complaints with professionalism and empathy.Possess strongcommunication skills, both verbal and written.Work effectively under pressureto meet deadlines while maintaining h

... with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies.Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges.Management of change request

... and create solutions that balance technology risks against business delivery, driving consistency.To be successful as a Senior Software Engineer, you should have experience withExperience in AWS, Azure, or Google Cloud Platforms with a focus on hybrid/multi-cloud environments with proven experience in creating the framework, architecture, and design of cloud platforms and solutions. Experience

... candidates, alumni and third-party vendors.AccountabilitiesDelivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration.On- and offboarding of new employees, (including orientation, docum

... operational SLAs while maintaining high-quality standards in service delivery.Continuous Improvement: Identify trends in customer inquiries and recommend enhancements to HR processes and systems to improve service delivery and customer satisfaction.Essential Criteria: Background in customer service/customer facing role; ideally experience in managing customer queries via email/telephone/Live c

... and create solutions that balance technology risks against business delivery, driving consistency.AccountabilitiesDesign and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms.Targeted design act

... located in Northampton. Purpose of the roleTo manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements.AccountabilitiesManagement of the delivery, resource a

... with both Agile and Waterfall methodologies for end-to-end project delivery.Familiarity with financial services industry trends and regulations.Some other highly valued skills may include:Experience with Jira for both requirements gathering and program tracking.Excellent analytical and problem-solving skills with the ability to assess multiple options and make informed decisions to address bus