Deputy Local Service Manager reference: 1115912601

Deputy Local Service Manager

Reepham Road, Norwich, Norfolk, NR6 5LG

£27,672 - £29,128 per annum

37.5 hours

Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager at Reepham Road in Norwich.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Deputy Local Service Manager will include:

Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas Promoting best practice to ensure quality services are carried out by staff Ensuring effective support systems are in place and that we operate in a fully compliant way Supporting Local Service Manager in effectively managing the void process on any empty properties A good understanding of health and safety Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners Occasional travel may be a requirement of the role, therefore a full valid driving licence is desirable

Skills and experiences:

Proven management or supervisory experience gained within a social care environment is essential NVQ Level 3 in Health and Social Care or equivalent Compassionate, understanding, and hard working with a hands-on approach to help achieve supportive outcomes Good written and strong communication skills Experience working with Mental Health Prior knowledge of support planning, risk assessment and safeguarding Previous experience working under challenging circumstances Confident user of IT systems

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

£27,672 per annum (rising to £29,128 after 12 months, subject to satisfactory performance) At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) A pension scheme with employer contributions A variety of online discounts and rewards from major retailers Health and well-being plans Life assurance Family friendly arrangements, including opportunities for flexible working Tax efficient savings through our Cycle to Work scheme A wide range of learning and development opportunities

Job Reference: 220678 - #SSL

Closing Date: 29 September 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.