Digital Excellence Executive

The Digital Excellence exec will primary be responsible for the delivery of Golden Rules checks across our key clients, along with completion of audits for Paid Social accounts, with a view to extending their auditing support to other specialisms (channels). Job Description: Introduction Dentsu is an integrated growth and transformation partner to the world leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. We’re hiring a Digital Excellence Executive to work on a hybrid basis from our Manchester or Leeds office. Role Purpose This role is a unique opportunity to work as part of Dentsu Digital Accelerators, within the Excellence team. Our team collaborates with digital stakeholders across all specialisms to ensure they have access to best-in-class, hyper efficient, AI-driven processes and that their campaigns consistently meet Best Practice standards. The Digital Excellence Executive will primary be responsible for the delivery of Golden Rules checks across our key clients, along with completion of audits for Paid Social accounts, with a view to extending their auditing support to other specialisms (channels) Key responsibilities Golden Rules – Conduct weekly auditing checks across multiple markets for Tier 1 clients using various platforms and tools. Follow strict audit procedures, document results, and ensure errors or failed checks are communicated clearly to channel specialist teams for correction. Support client-facing audits monthly, ensuring Tier 1 markets achieve 100% compliance. Auditing – Conduct audits as requested by the Paid Social team, following predefined processes and documentation. These audits support client retention, new business pitches, account investigations, and overall performance and hygiene improvements. As additional channel specialism audits are developed, you will also be responsible for supporting their implementation and execution. Additional Responsibilities Best Practices – Support the establishment, implementation, and governance of best practices across dentsu Digital specialisms Essential Processes – Assist the Digital Excellence leadership in defining, optimising, and governing adherence to essential processes such as pacing checks, QA and Power Hour Ways of Working – Collaborate with the Digital Excellence team to define, implement, and improve operational ways of working across multiple channel specialisms. Focus areas include communication and collaboration, process standardisation, tool and technology adoption, decision-making frameworks, and overall team productivity. Automation – Identify opportunities to automate manual tasks and processes within dentsu Digital. Leverage available tools and technology to reduce channel specialists time spent on repetitive work, minimise errors, and enhance end-to-end workflows. Develop bespoke and scalable automation solutions that can be integrated into channel best practices. Skills/Qualifications Paid Social Expertise – Strong background in Paid Social activity with hands-on account support/management experience. Data & Spreadsheet Proficiency – Confident skills in Excel and Google Sheets for data manipulation and analysis. Attention to Detail & Risk Reduction – Commitment to minimising errors and ensuring high-quality output in all work. Proactive & Self-Motivated – A strong sense of ownership and initiative in tasks and responsibilities. Problem-Solving & Critical Thinking – A proactive mindset for identifying and resolving challenges efficiently. Communication & Presentation – Clear and concise written & verbal communication skills, with the ability to present and train others effectively. Analytical & Investigative Skills – Strong aptitude for data analysis, troubleshooting, and problem identification. Deadline Management – Ability to work under pressure and adhere to strict deadlines. What we offer This is a permanent role You will be based from our Manchester or Leeds office under flexible hybrid working arrangements of 2 days per week in the office. As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity Our diverse and inclusive culture enables our employees to bring their best selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams. #LI-Hybrid Location: Manchester - Bonded Warehouse Brand: Dentsu Media Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work