Digital Pay As You Go - Assistant Project Manager

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful. 

Nine times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity to join #TeamEMR as an Digital Pay As You Go (PAYG) Assistant Project Manager on an 18-month Fixed Term Contract.

As a Digital PAYG Assistant Project Manager, you will support the Retail Modernisation Manager with planning, designing and delivery of the Digital PAYG solution, by using good project management practices and EMR process.

What else you’ll be involved in:

Support delivery of assigned projects, ensuring adherence to agreed timelines, scope, quality, and benefits realisation.Collaborate with the Retail Modernisation Manager to ensure governance compliance with the EMR project lifecycle, capturing lessons learned for continuous improvement.Identify and document project risks, assumptions, issues, and dependencies (RAID), contributing to business change plans in consultation with stakeholders.Maintain project documentation to ensure compliance with contractual, safety, and regulatory requirements.Provide administrative and planning support to the DPAYG Customer Support team, including internal communications and sharing of best practices.Assist in recruiting trial participants and support the development of briefing and training materials.Develop in-depth knowledge of the DPAYG app for both customer and internal use; conduct app testing as needed.

What we need from you:

Willing to work towards: Association for Project Management – PFQ.A-Level or equivalent experienceStrong written and verbal communication; skilled in stakeholder engagement and workshop facilitation.Team player with a collaborative approach to delivering projects on time, within scope and budget.Project Management experience of low complexity projects.Proficient in maintaining accurate project reports and documentation aligned with governance standards.Proactive self-starter with strong influencing skills across teams and stakeholders.Strong IT skills in Microsoft 365 including experience with Excel, Word, PowerPoint, Outlook & Microsoft Teams and ideally Project Management Systems & Planning Tools.

As well as a competitive salary, we’ll also offer you:

An excellent defined benefit pension scheme32 days’ holiday per year, rising to 34 after 2 yearsFlexible working hoursFree First Class duty travel on the EMR networkFree standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER75% discount on national leisure travel (inc partner and dependants)Friends and Family discounted tickets on the EMR networkVarious training opportunitiesEmployee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and on site 2-3 days per week. Should you wish to work full time on site, this is also an option.

We are open minded to applications from people who wish to have flexible working. Many of the team work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

The interview for this role would be tentatively held in the week commencing 19th May 2025.

Closing Date: 04 May 2025

Department: Managerial/Administration

Salary: Competitive salary