Driver Assistant (Mobile Library Service) reference: ERYC006973

Mobile Library Service Team Member: A Rewarding Opportunity

Are you a proactive, customer-focused individual with a passion for community engagement and a knack for organization? The Mobile Library Service is seeking enthusiastic team members to join their dedicated unit, operating from their headquarters in Melton. This role offers a unique opportunity to contribute directly to the enrichment of local communities by delivering a vital, customer-centric library experience.

Key Advantages for Candidates:

• Community Impact: Play a direct role in bringing essential library services, information, and a welcoming atmosphere to residents in smaller villages. Your work will foster literacy and engagement across all age groups.
• Dynamic Environment: This is not a static desk job. You'll be on the move, interacting with a diverse range of people and adapting to the varied needs of different communities. The role encourages initiative and a proactive approach to challenges.
• Skill Development: This position offers the chance to hone your customer service, IT, and information retrieval skills. You'll gain experience in managing a mobile operation, including vehicle compliance, public safety, and efficient stock management.
• Team Collaboration: While there are aspects of single staffing, the role emphasizes proven team working abilities. You'll be part of a supportive unit dedicated to providing a high-quality service.
• Variety of Tasks: From driving and customer interaction to managing library stock and assisting with events, your day-to-day responsibilities will be varied and engaging, preventing monotony and encouraging a well-rounded skillset.

Key Considerations for Your Career Path:

• Essential Licenses: A valid LGV Class C Licence and CPC card are mandatory for this role, enabling you to operate the mobile library vehicle.
• Physical Demands: Be prepared for a physically demanding role, particularly when single-staffing. This includes driving, assisting customers, moving library stock, restocking displays, and loading/unloading materials. Stock maintenance is a significant responsibility.
• Customer Service Excellence: A genuine enthusiasm for working with people of all ages and backgrounds, coupled with excellent customer care skills, is paramount. You must be adept at responding sensitively to diverse needs and inquiries.
• Adaptability and Initiative: The ability to thrive on change, utilize your initiative, and prioritize your workload effectively, sometimes under pressure, will be crucial for success.
• IT Proficiency: Basic IT skills are required for utilizing the online library management system and assisting with digital information resources.

This position is ideal for individuals who are motivated, enjoy hands-on work, and are passionate about making a tangible difference in their community. If you're looking for a role that combines operational responsibility with direct public service, and you possess the required licenses and a proactive spirit, this could be an excellent step in your career.